Writing Error/Output Error/Communication ErrorCheck 1: If all the lamps on the Operation Panel are off, make sure that thepower plug is plugged in, then turn the machine on.While any lamp on the Operation Panel is flashing, the machine is initializing. Wait until thelamp on the Operation Panel stops flashing and remains lit.Check 2: Make sure that the printer port is configured appropriately in the printerdriver.* In the following instructions, " XXX" signifies your machine's name.1. Log on as a user account with administrator privilege.2. Click Control Panel, then Printer under Hardware and Sound.In Windows 7, click Control Panel, Hardware and Sound, then Devices and Printers.In Windows XP, click Control Panel, Printers and Other Hardware, then Printers andFaxes.In Windows 2000, click Control Panel then double-click Printers.3. Right-click the Canon XXX Printer icon, then select Printer properties (Windows 7) orProperties (Windows Vista, Windows XP or Windows 2000).4. Click the Ports tab to confirm the port settings.Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printerappearing in the Printer column is selected for Print to the following port(s).NoteWhen the machine is used over LAN, the port name of the machine is displayed as"CNBJNP_xxxxxxxxxx".*"xxxxxxxxxx" is the character string generated from the MAC address or a characterstring specified by the user when setting up the machine.If the setting is incorrect:Reinstall the MP Drivers.Printing does not start even though the port named USBnnn is selected:Launch Canon My Printer from the task tray, select Diagnose and Repair Printer. Followthe on-screen instructions to set the correct printer port, then select Canon XXX Printer.(without FAX)If the problem is not resolved, reinstall the MP Drivers.Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selectedwhen the machine is used over LAN:Launch the Canon IJ Network Tool, and select "CNBJNPxxxxxxxxxx" as you confirmed instep 4, then associate the port with the printer using Associate Port in the Settings menu.If the problem is not resolved, reinstall the MP Drivers.Check 3: Make sure that the machine is connected to your computer properly.When the machine is connected to your computer with a USB cable, make sure that the USBcable is securely plugged in to the machine and the computer, then check the followings:If you are using a relay device such as a USB hub, disconnect it, connect the machinedirectly to the computer, and try printing again. If printing starts normally, there is aproblem with the relay device. Consult the reseller of the relay device for details.There could also be a problem with the USB cable. Replace the USB cable and tryprinting again.When you use the machine over LAN, make sure that the machine is connected to thenetwork with a LAN cable or is set up correctly. For details, refer to your setup manual.Check 4: Make sure that the MP Drivers are installed correctly.Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MPDrivers, insert the Setup CD-ROM into the computer's disc drive and perform Custom InstallPage 951 of 1086 pagesMessage Appears on the Computer Screen
