TroubleshootingStep 2. Print a Finder WindowPrinting a finder window helps determine if the problem is happeningeverywhere or only within one application.1. Quit any applications you are running.2. Double-click your hard drive icon to display its contents.3. From the File menu, select Print Window.This test prints a page showing the contents of your hard drive. If it doesnot, check “Printing Problems” described later in this chapter.Step 3. Check Print and Page Setup OptionsIf you experience output quality problems, adjust the print settings to adifferent output resolution or color depth. See “Printing Tips” inChapter 2, Printing With the MultiPASS C635.Step 4. Remove Corrupted Print or Preference FilesIf you do experience a problem while printing, old print jobs mayremain in your system, and the printer drivers preference files can becorrupted. To fix this problem:1. Open the System Folder on your hard drive.2. Delete any files named Print File XXXX, usually “Print File 0001” butthere can be more than one.3. Delete the SpoolMaster Folder.4. Drag the the PowerPrint™ Prefs Files folder to the Trash.5. In the Chooser, reselect and re-setup your printer driver.Chapter 8 Troubleshooting 8-7
