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Dell 2135cn Service Manual

Also see for 2135CN: Release notesTroubleshooting guideQuick guide

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Contents
  1. clerical error corrections etc
  2. about this manual
  3. power source
  4. laser beams
  5. unpacking the printer
  6. 1. Troubleshooting Overview...........................................................................................1 - 1
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. Table Of Contents
  13. Table Of Contents
  14. Chapter 1 Troubleshooting .............................................................................................1
  15. Cautions on Service Operations ....................................................................................................... 1
  16. Cautions for FIP Use......................................................................................................................... 1
  17. Items to Be Confirmed Before Going to FIP Troubleshooting........................................................... 1
  18. Print Media Guidelines.............................................................................................................. 1
  19. Copy Problem ........................................................................................................................... 1
  20. Scanning Problems................................................................................................................. 1
  21. FIP .............................................................................................................................1
  22. Status Code List.............................................................................................................................. 1
  23. ERROR CODE FIP...................................................................................................1
  24. Flows 2 MCU Firmware Error 003-340 ................................................................................................. 1
  25. Flows 3 NVM Error 003-356 ................................................................................................................. 1
  26. Flows 4 Paper Jam 005-110/005-121 / Job was Finished 005-124...................................................... 1
  27. Flows 5 Cover Open 005-301 ............................................................................................................... 1
  28. Flows 6 Laser Error 006-370 ................................................................................................................ 1
  29. Flows 7 007-340 Restart Printer ........................................................................................................... 1
  30. Flows 8 007-341 Restart Printer ........................................................................................................... 1
  31. Flows 9 007-371 Restart Printer ........................................................................................................... 1
  32. Flows 10 CTD Sensor Error 009-340 (Y).............................................................................................. 1
  33. Flows 11 CTD Sensor Error 009-340 (M) ............................................................................................. 1
  34. Flows 12 CTD Sensor Error 009-340 (C).............................................................................................. 1
  35. Flows 13 CTD Sensor Error 009-340 (K).............................................................................................. 1
  36. Flows 14 010-317 Reseat Fuser........................................................................................................... 1
  37. Flows 15 Replace Fuser Now 010-351/010-421................................................................................... 1
  38. Flows 16 Env. Sensor Error 010-354.................................................................................................... 1
  39. Flows 17 Fuser Error 010-377 .............................................................................................................. 1
  40. Restart Printer Erase Flash Err. 016-392 / Write Flash Err. 016-393 / Verify Error 016-394 ......................... 1
  41. Flows 18-1 016-340 Restart Printer ...................................................................................................... 1
  42. Flows 19 016-316/016-318 Reseat Memory......................................................................................... 1
  43. Flows 20 016-370 Restart Printer ......................................................................................................... 1
  44. Protection Error 016-391 ....................................................................................................... 1
  45. Network Error 016-786 / Network Not Ready 016-790/016-794............................................ 1
  46. Flows 23 Memory Full 016-700............................................................................................................. 1
  47. Flows 24 PCL Request 016-720 ........................................................................................................... 1
  48. Flows 25 Invalid User 016-757 ............................................................................................................. 1
  49. Flows 26 Disabled Func 016-758 ......................................................................................................... 1
  50. Flows 27 Reached Limits 016-759........................................................................................................ 1
  51. Flows 28 Invalid Job 016-799 ............................................................................................................... 1
  52. Flows 29 Memory Full 016-980............................................................................................................. 1
  53. Flows 30 Collate Full 016-981 .............................................................................................................. 1
  54. Restart Printer ......................................................................................................... 1
  55. Accumulation Limit 033-795 .................................................................................................. 1
  56. Flows 33 PCScan Time Out 017-988 ................................................................................................... 1
  57. Flows 34 Download Mode Send FW Data 024-360.............................................................................. 1
  58. Flows 35 024-362 Restart Printer ....................................................................................................... 1
  59. Flows 36 Load Tray 1 024-910 ........................................................................................................... 1
  60. Flows 37 Load SSF 024-914 .............................................................................................................. 1
  61. Flows 38 Load Tray 1 024-965 / Illegal Settings................................................................................. 1
  62. Flows 39 Load SSF 024-969 / 075-923 Reseat paper........................................................................ 1
  63. Flows 40 SMB Login Error 031-521/031-522...................................................................................... 1
  64. Flows 41 SMB Error 031-523/031-528 / DNS Error 031-526.............................................................. 1
  65. Flows 42 SMB Login Error 031-524.................................................................................................... 1
  66. Flows 43 SMB Error 031-525.............................................................................................................. 1
  68. Restart Printer............................................... 1
  69. Flows 46 Codec Error 033-501 / Communication 033-763................................................................. 1
  72. Flows 50 Password Error 033-517...................................................................................................... 1
  73. Flows 51 Communication 033-751/033-764/035-730 / 133-254 Restart Printer................................. 1
  74. Flows 52 Busy 033-752 / Invalid Data 034-799 / No Dial Tone 035-746 ............................................ 1
  75. Flows 53 Communication 033-762 ..................................................................................................... 1
  76. Flows 54 Buffer 033-775/033-777/033-784 ........................................................................................ 1
  77. Flows 55 Communication 034-515 / No Answer 035-718 / 134-211 Restart Printer .......................... 1
  78. Flows 56 No Answer 035-701 / Communication 035-720 / Busy 035-781 ......................................... 1
  79. Flows 57 062-311/062-321/062-360/062-371/117-352 Restart Printer .............................................. 1
  80. Flows 58 062-320 Restart Printer / Memory Full 062-324 .................................................................. 1
  81. Flows 59 062-322/062-393 Restart Printer ......................................................................................... 1
  82. Flows 60 062-323 Restart Printer ....................................................................................................... 1
  83. Flows 61 Confirm 062-790.................................................................................................................. 1
  84. Flows 62 Paper Jam 071-100/077-102............................................................................................... 1
  85. Flows 63 Insert Output 071-920 / 071-921 ......................................................................................... 1
  86. Flows 64 Paper Jam 075-100 ............................................................................................................. 1
  87. Flows 65 Paper Jam 075-101 ............................................................................................................. 1
  88. Flows 66 Paper Jam 075-102 ............................................................................................................. 1
  89. Flows 67 Insert Output 075-920 / 075-921 ......................................................................................... 1
  90. Flows 68 Paper Jam 077-100/077-101............................................................................................... 1
  91. Flows 69 Paper Jam 077-103/077-104/077-105................................................................................. 1
  92. Flows 70 Close Front Cover 077-300 ................................................................................................. 1
  93. Flows 71 Close Side Door 077-301 .................................................................................................... 1
  94. Flows 72 Paper Jam 077-900 ............................................................................................................. 1
  95. Flows 73 Paper Jam 077-901 ............................................................................................................. 1
  96. Flows 74 Replace PHD Now 091-402/091-935 .................................................................................. 1
  97. Flows 75 Check PHD Unit 091-912 .................................................................................................... 1
  98. Flows 76 Insert PHD Unit 091-972 ..................................................................................................... 1
  99. Flows 77 Check CTD Unit 092-310/092-910 ...................................................................................... 1
  100. Flows 78 CRUM ID 093-360 ............................................................................................................... 1
  101. Flows 79 CRUM ID 093-361 ............................................................................................................... 1
  102. Flows 80 CRUM ID 093-362 ............................................................................................................... 1
  103. Flows 81 CRUM ID 093-363 ............................................................................................................... 1
  105. Flows 83 Low Density 093-919........................................................................................................... 1
  106. Flows 84 Low Density 093-920........................................................................................................... 1
  107. Flows 85 Low Density 093-921........................................................................................................... 1
  108. Flows 86 Low Density 093-922........................................................................................................... 1
  109. Flows 87 093-965 Reseat PHD Unit ................................................................................................... 1
  110. Flows 88 Insert Print Cart. 093-970/093-971/093-972/093-973.......................................................... 1
  111. Flows 89 094-422 Contact Support / 094-911 Restart Printer ............................................................ 1
  112. Flows 90 117-313/117-323/117-324/117-344/117-354/117-355 Restart Printer ................................ 1
  113. Flows 91 123-314 Restart Printer ....................................................................................................... 1
  114. Flows 92 193-700 Non-Dell Toner ...................................................................................................... 1
  115. Flows 93 Faint print (Low contrast)..................................................................................................... 1
  116. Flows 94 Blank print (No print)............................................................................................................ 1
  117. Flows 95 Solid black ........................................................................................................................... 1
  118. Flows 96 Vertical blank line (White stripes in paper transport direction) ............................................ 1
  119. Flows 97 Horizontal band cross out (White stripe in horizontal direction) .......................................... 1
  120. Flows 98 Vertical stripes ..................................................................................................................... 1
  121. Flows 99 Horizontal stripes................................................................................................................. 1
  122. Flows 100 Partial Deletion .................................................................................................................. 1
  123. Flows 101 Spots ................................................................................................................................. 1
  124. Flows 102 Afterimage (Ghost) ............................................................................................................ 1
  125. Flows 103 Grey Background............................................................................................................... 1
  126. Flows 104 Skew.................................................................................................................................. 1
  127. Flows 105 Paper damage ................................................................................................................... 1
  128. Flows 106 Unfusing ............................................................................................................................ 1
  129. Flows 107 Color registration (Color shift)............................................................................................ 1
  130. Flows 108 Hunting .............................................................................................................................. 1
  131. Flows 109 Magnification Incorrect ...................................................................................................... 1
  132. Flows 110 Noise :When power is turned on. ...................................................................................... 1
  133. Flows 111 Noise During standby ........................................................................................................ 1
  134. Flows 112 Noise During printing ......................................................................................................... 1
  135. Flows 113 Electrical Noise.................................................................................................................. 1
  136. Flows 114 AC...................................................................................................................................... 1
  137. Flows 115 DC ..................................................................................................................................... 1
  138. Flows 116 Multiple Feed ..................................................................................................................... 1
  139. Flows 117 Copy Error ......................................................................................................................... 1
  140. Flows 118 Control Panel Freezes....................................................................................................... 1
  141. flows 119 freezes with "printing..." during fax reception
  142. Troubleshooting for the repair center........................................................................................... 1
  143. FIP-1. 2 MCU Firmware Error 003-340............................................................................................... 1
  144. FIP-1. 3 NVM Error 003-356 ............................................................................................................... 1
  145. FIP-1. 4 Paper Jam 005-110/005-121 / Job was Finished 005-124 ................................................... 1
  146. FIP-1. 5 Cover Open 005-301............................................................................................................. 1
  147. FIP-1. 6 Laser Error 006-370 .............................................................................................................. 1
  148. FIP-1. 7 007-340 Restart Printer......................................................................................................... 1
  149. FIP-1. 8 007-341 Restart Printer......................................................................................................... 1
  150. FIP-1. 9 007-371 Restart Printer......................................................................................................... 1
  151. FIP-1. 10 CTD Sensor Error 009-340 (Y) ........................................................................................... 1
  152. FIP-1. 11 CTD Sensor Error 009-340 (M)........................................................................................... 1
  153. FIP-1. 12 CTD Sensor Error 009-340 (C) ........................................................................................... 1
  154. FIP-1. 13 CTD Sensor Error 009-340 (K) ........................................................................................... 1
  155. FIP-1. 14 010-317 Reseat Fuser ........................................................................................................ 1
  156. FIP-1. 15 Replace Fuser Now 010-351/010-421 ................................................................................ 1
  157. FIP-1. 16 Env. Sensor Error 010-354 ................................................................................................. 1
  158. FIP-1. 17 Fuser Error 010-377............................................................................................................ 1
  159. Erase Flash Err. 016-392 / Write Flash Err. 016-393 / Verify Error 016-394 ....................... 1
  160. FIP-1. 19 016-316/016-318 Reseat Memory ...................................................................................... 1
  161. FIP-1. 20 016-370 Restart Printer....................................................................................................... 1
  162. Protection Error 016-391 ..................................................................................................... 1
  163. Network Error 016-786 / Network Not Ready 016-790/016-794.......................................... 1
  164. FIP-1. 23 Memory Full 016-700 .......................................................................................................... 1
  165. FIP-1. 24 PCL Request 016-720......................................................................................................... 1
  166. FIP-1. 25 Invalid User 016-757 ........................................................................................................... 1
  167. FIP-1. 26 Disabled Func 016-758 ....................................................................................................... 1
  168. FIP-1. 27 Reached Limits 016-759 ..................................................................................................... 1
  169. FIP-1. 28 Invalid Job 016-799............................................................................................................. 1
  170. FIP-1. 29 Memory Full 016-980 .......................................................................................................... 1
  171. FIP-1. 30 Collate Full 016-981 ............................................................................................................ 1
  172. Restart Printer ....................................................................................................... 1
  173. Accumulation Limit 033-795 ................................................................................................ 1
  174. FIP-1. 33 PCScan Time Out 017-988 ................................................................................................. 1
  175. FIP-1. 34 Download Mode Send FW Data 024-360 ........................................................................... 1
  176. FIP-1. 35 024-362 Restart Printer....................................................................................................... 1
  177. FIP-1. 36 Load Tray 1 024-910........................................................................................................... 1
  178. FIP-1. 37 Load SSF 024-914 .............................................................................................................. 1
  179. FIP-1. 38 Load Tray 1 024-965 / Illegal Settings ................................................................................ 1
  180. FIP-1. 39 Load SSF 024-969 / 075-923 Reseat paper ....................................................................... 1
  181. FIP-1. 40 SMB Login Error 031-521/031-522 ..................................................................................... 1
  182. FIP-1. 41 SMB Error 031-523/031-528 / DNS Error 031-526 ............................................................. 1
  183. FIP-1. 42 SMB Login Error 031-524 ................................................................................................... 1
  184. FIP-1. 43 SMB Error 031-525 ............................................................................................................. 1
  187. FIP-1. 46 Codec Error 033-501 / Communication 033-763 ................................................................ 1
  191. FIP-1. 50 Password Error 033-517 ..................................................................................................... 1
  192. FIP-1. 51 Communication 033-751/033-764/035-730 / 133-254 Restart Printer ................................ 1
  193. FIP-1. 52 Busy 033-752 / Invalid Data 034-799 / No Dial Tone 035-746............................................ 1
  194. FIP-1. 53 Communication 033-762 ..................................................................................................... 1
  195. FIP-1. 54 Buffer 033-775/033-777/033-784 ........................................................................................ 1
  196. FIP-1. 55 Communication 034-515 / No Answer 035-718 / 134-211 Restart Printer.......................... 1
  197. FIP-1. 56 No Answer 035-701 / Communication 035-720 / Busy 035-781 ......................................... 1
  198. FIP-1. 57 062-311/062-321/062-360/062-371/117-352 Restart Printer .............................................. 1
  199. FIP-1. 58 062-320 Restart Printer / Memory Full 062-324.................................................................. 1
  200. FIP-1. 59 062-322/062-393 Restart Printer......................................................................................... 1
  201. FIP-1. 60 062-323 Restart Printer....................................................................................................... 1
  202. FIP-1. 61 Confirm 062-790 ................................................................................................................. 1
  203. FIP-1. 62 Paper Jam 071-100/077-102 .............................................................................................. 1
  204. FIP-1. 63 Insert Output 071-920 / 071-921 ......................................................................................... 1
  205. FIP-1. 64 Paper Jam 075-100............................................................................................................. 1
  206. FIP-1. 65 Paper Jam 075-101............................................................................................................. 1
  207. FIP-1. 66 Paper Jam 075-102............................................................................................................. 1
  208. FIP-1. 67 Insert Output 075-920 / 075-921 ......................................................................................... 1
  209. FIP-1. 68 Paper Jam 077-100/077-101 .............................................................................................. 1
  210. FIP-1. 69 Paper Jam 077-103/077-104/077-105 ................................................................................ 1
  211. FIP-1. 70 Close Front Cover 077-300................................................................................................. 1
  212. FIP-1. 71 Close Side Door 077-301.................................................................................................... 1
  213. FIP-1. 72 Paper Jam 077-900............................................................................................................. 1
  214. FIP-1. 73 Paper Jam 077-901............................................................................................................. 1
  215. FIP-1. 74 Replace PHD Now 091-402/091-935.................................................................................. 1
  216. FIP-1. 75 Check PHD Unit 091-912.................................................................................................... 1
  217. FIP-1. 76 Insert PHD Unit 091-972 ..................................................................................................... 1
  218. FIP-1. 77 Check CTD Unit 092-310/092-910...................................................................................... 1
  219. FIP-1. 78 CRUM ID 093-360............................................................................................................... 1
  220. FIP-1. 79 CRUM ID 093-361............................................................................................................... 1
  221. FIP-1. 80 CRUM ID 093-362............................................................................................................... 1
  222. FIP-1. 81 CRUM ID 093-363............................................................................................................... 1
  223. FIP-1. 83 Low Density 093-919 .......................................................................................................... 1
  224. FIP-1. 84 Low Density 093-920 .......................................................................................................... 1
  225. FIP-1. 85 Low Density 093-921 .......................................................................................................... 1
  226. FIP-1. 86 Low Density 093-922 .......................................................................................................... 1
  227. FIP-1. 87 093-965 Reseat PHD Unit................................................................................................... 1
  228. FIP-1. 88 Insert Print Cart. 093-970/093-971/093-972/093-973 ......................................................... 1
  229. FIP-1. 89 094-422 Contact Support / 094-911 Restart Printer............................................................ 1
  230. FIP-1. 90 117-313/117-323/117-324/117-344/117-354/117-355 Restart Printer................................ 1
  231. FIP-1. 91 123-314 Restart Printer....................................................................................................... 1
  232. FIP-1. 92 193-700 Non-Dell Toner...................................................................................................... 1
  233. Image Quality Trouble .............................................................................................1
  234. Diagnosis Test Chart .................................................................................................................... 1
  235. Items to Be Confirmed Before Image Quality Troubleshooting..................................................... 1
  236. Print Image Quality Specifications ................................................................................................ 1
  237. Image Quality FIP ......................................................................................................................... 1
  238. FIP-1.P2 Blank print (No print).......................................................................................................... 1
  239. FIP-1.P3 Solid black ......................................................................................................................... 1
  240. FIP-1.P4 Vertical blank lines (White stripes in paper transport direction)......................................... 1
  241. FIP-1.P5 Horizontal band cross out (White stripes in horizontal direction)....................................... 1
  242. FIP-1.P6 Vertical stripes ................................................................................................................... 1
  243. FIP-1.P7 Horizontal stripes ............................................................................................................... 1
  244. FIP-1.P8 Partial Deletion .................................................................................................................. 1
  245. FIP-1.P9 Spots.................................................................................................................................. 1
  246. FIP-1.P10 Afterimage (Ghost) .......................................................................................................... 1
  247. FIP-1.P11 Grey Background............................................................................................................. 1
  248. FIP-1.P12 Skew ................................................................................................................................ 1
  249. FIP-1.P13 Paper damage ................................................................................................................. 1
  250. FIP-1.P14 Unfusing............................................................................................................................ 1
  251. FIP-1.P15 Color registration (Color shift).......................................................................................... 1
  252. FIP-1.P16 Hunting ............................................................................................................................ 1
  253. FIP-1.P17 Magnification incorrect..................................................................................................... 1
  254. Abnormal Noise Trouble..........................................................................................1
  255. Operation Mode Table .................................................................................................................. 1
  256. FIP-1.N2 During Standby.................................................................................................................. 1
  257. FIP-1.N3 During Printing................................................................................................................... 1
  258. Other FIP .................................................................................................................1
  261. FIP-Multiple Feed................................................................................................................................ 1
  262. FIP-Copy Error.................................................................................................................................... 1
  263. FIP-Control Panel Freezes ................................................................................................................. 1
  264. Chapter 5 Parts List CONTENTS
  265. Chapter 5 Parts List........................................................................................................5
  266. caution for use of spare parts illustration
  267. customer replaceable parts illustration
  268. engineering parts list
  269. pl3.2 paper feeder [list
  270. pl4.1 xerographics [list
  271. pl5.1 dispenser [illustration
  272. pl5.1 dispenser [list
  273. pl6.1 transfer & fuser [list
  274. pl7.1 drive [illustration
  275. pl7.1 drive [list
  276. pl10.1 cover (with scanner assy) (1/2) [list
  277. pl10.2 cover (with scanner assy) (2/2) [list
  278. pl10.3 paper cassette (with scanner assy) [list
  279. pl10.4 paper feeder (with scanner assy) [illustration
  280. pl10.4 paper feeder (with scanner assy) [list
  281. pl10.5 frame (with scanner assy) [list
  282. pl10.6 electrical (with scanner assy) (1/2) [list
  283. pl10.7 electrical (with scanner assy) (2/2) [illustration
  284. pl10.7 electrical (with scanner assy) (2/2) [list
  285. pl10.8 harness (with scanner assy) [illustration
  286. pl10.8 harness (with scanner assy) [list
  287. pl10.9 scanner assy (1/2) [list
  288. pl10.10 scanner assy (2/2) [list
  289. Table Of Contents
  290. converting and sending voice in the form of electrical signals
  291. analog and digital signals
  292. analog telephone network
  293. fax system (overview)
  294. fax standards (itu-t recommendations)
  295. fault occurs
  296. receive fault
  297. other problems
  298. document scanning
  299. document scanning at platen (iit)
  300. document scanning at adf
  301. image data flow
  302. drive torque transfer scheme
  303. gear layout
  304. names and functions of components
  305. document scanning steps
  306. ccd image sensor overview
  307. system configuration
  308. general wiring diagram
  309. notes on using the wiring diagram between parts
  310. dc power supply
  311. Chapter 8 Printer Specifications CONTENTS
  312. Table Of Contents
  313. chapter 8 printer specifications contents
  314. fax specifications
  315. basic configuration
  316. power consumption
  317. dimensions/mass of printer
  318. installation space (min. installation space)
  319. fixing system
  320. warm-up time
  321. input properties
  322. output properties
  323. items of consumables
  324. operating environment
  325. print image quality
  326. network protocol
  327. job control
  328. utility print
Dell 2135cn Service Manual Manual pdf 209 page image
1 - 181Chapter 1 TroubleshootingVersion 3 2008.06.13Flows 100 Partial Deletion13 1313 1313 1313 13RandomPeriodic
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2135CN
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