1 - 249Chapter 1 TroubleshootingVersion 2 2008.03.31FIP-1. 21 Invalid ID 016-383 / Range Chk Error 016-384 / Header Error 016-385 / CheckSum Error 016-386 / Format Error 016-387 / Open Flash Err. 016-388 / Protec-tion Error 016-391Step Check RemedyYes NoPossible causative parts:PWBA CONT AIO (PL10.6.6)1 Checking the download fileWas the file for 2135c downloaded? Go to step 2. Re-download thecorrect file.2Checking the connection between PC and printerAre your PC and the printer correctly connected by USB orLAN?Disconnect and reconnect the USB or network cable.Does the error still occur when the power is turned OFF andON?Go to step 3. End of work.3Checking after reseating the PWBA CONT AIOReseat the PWBA CONT AIO.Does the error still occur when the power is turned OFF andON?Go to step 4. End of work.4Checking re-downloading the correct file for 2135cRe-download the correct file from Dell web site.Does the error still occur when the power is turned OFF andON?Replace thePWBA CONTAIO. (Removal 24/Replacement 36.)End of work.