1 - 410Chapter 1 TroubleshootingVersion 3 2008.06.13FIP-1.P14 UnfusingTrouble substanceThe printed image is not fixed on the paper properly. The image easilycomes off when rubbed.Possible causative parts- FUSER ASSY (PL6.1.1)- PWBA MCU (PL10.7.7)Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreignmaterials on the transfer path, such as staples, paper clips, scraps of paper and so on.Step Check RemedyYes No1 Checking the using paperDoes the using paper meet the specifications? Go to step 3.Use the paper thatmeets thespecifications,then go to step 2.2 Is the image printed correctly? End of work. Go to step 3.3 Checking the paper conditionIs the paper dry and recommended paper? Go to step 5.Replace the paperwith a new dry andrecommendedone, then go tostep 4.4 Is the image printed correctly? End of work. Go to step 5.5 Checking the Toner TypeIs the Dell Toner seated? Go to step 7.Replace the tonerwith Dell Toner,then go to step 6.6 Is the image printed correctly? End of work. Go to step 7.7Checking the power cord for connectionConnect the power cord with other wall outlet. (Neverconnect the power cord into other connector of the samewall outlet.)Is the image printed correctly?End of work. Go to step 8.8Checking after reseating the FUSER ASSYWarning: Start the operation after the FUSER ASSY hascooled down.Reseat the FUSER ASSY.Is the image printed correctly?End of work. Go to step 9.9Checking after replacing the FUSER ASSYWarning: Start the operation after the FUSER ASSY hascooled down.Replace the FUSER ASSY and initialize the Fuser LifeCounter. (Refer to Removal 9/Replacement 51.)Does the error still occur when printing?Replace thePWBA MCU.(Refer to Removal31/ Replacement29.)End of work.Mnt01118KA
