1 - 13Chapter 1 TroubleshootingVersion 3 2008.05.302.3 Status Code ListError Message Error Contents FIP to bereferredLCD Status Window001-360Restart PrinterContact SupportIfMessageReturnsPrinter error.Turn off the printer, and turn iton again.Contact customer support ifthis failure is repeated.001-360-01(or 02) *1MCU detects an error upon receivingerror signal from the Rear Fan orDuplexer Fan.Pressing three keys (<L> + <K> + <3>)shows detail error code.Line1 001-360Line2 Code:01(or 02) *Flows 1:Rear FanFlows 2:DuplexerFanFIP1.1:Rear FanFIP1.2:DuplexerFan*1: The error code number varies depending on the error contents.01: "Rear Fan Motor error"02: "Duplex Fan Motor error"003-340Restart PrinterContact SupportIfMessageReturnsPrinter error.Turn off the printer, and turn iton again.Contact customer support ifthis failure is repeated.003-340-01(or 02 to 14)*1MCU firmware error occurs.Pressing three keys (<L> + <K> + <3>)shows detail error code.Line1 003-340Line2 Code:01(or 02 to 14)*1Flows 3:Other thanCode 09Flows 4:Code 09FIP1.3:Other thanCode 09FIP1.4:Code 09*1: The error code number varies depending on the error contents.01-02,04-05,0B-14: "Unexpected firmware trap error"03: "I2C retry error"07: "Master fail 1 error"08: "Master fail 2 error"09: "NVM illegal data error"0A: "Over dispense error"003-356Restart PrinterContact SupportIfMessageReturnsPrinter error.Turn off the printer, and turn iton again.Contact customer support ifthis failure is repeated.003-356-0000XXXXThe error is detected by MCU NVRAMcheck.Pressing three keys (<L> + <K> + <3>)shows detail error code.Line1 003-356Line2 Code:1000-1FFF(or 3100-3CFF)*1Flows 5FIP1.5*1: The error code number varies depending on the error contents.1000-1FFF: EEPROM of PWBA MCU3100-31FF: HVPS3800-38FF: PWBA EEPROM XPRO3A00-3AFF: Belt CRUM3C00-3CFF: Fuser CRUM004-310Restart PrinterReseat FeederContact SupportPrinter error.Turn off the printer. ConfirmFeeder is correctly installed.Turn on the printer.Contact customer support ifthis failure is repeated.004-310The error is detected by Option Feedercommunication check.Flows 6FIP1.6FlipFlipFlipFlip
