128 Eaton 93PM UPS (400V/480V Four-Wire – 100 kW Frame) Installation and Operation Manual 164000566—Rev 04The building alarms can be programmed to display the alarm functional name.88..33 GGeenneerraall PPuurrppoossee RReellaayy CCoonnttaaccttOne general purpose relay contact is provided as a standard feature on the UPS. The relay contact customerinterface terminals are located inside the UPS. Use twisted-pair wires for the normally-closed or normally-openand common connections.Normally-closed or normally-open contacts can be used. If the state of the contact changes from the statespecified as normal, a signal is issued. This contact can be connected to equipment at the facility (such as alight or an alarm bell) to notify the operator when an alarm is active on the UPS. This feature is useful if the UPSis located in a remote area where the UPS horn may not be heard immediately.CAUTIONContacts should not be operated in excess of 30 Vac @ 5A maximum.NOTE If contact ratings are required that can be operated above the rated voltage and currentavailable with the UPS general purpose relay contacts, an IRC-MS card should be used.88..44 PPrreeddiiccttPPuullssee RReemmoottee MMoonniittoorriinngg aanndd MMaannaaggeemmeenntt SSeerrvviicceeThe Eaton 93PM UPS supports Eaton's PredictPulse remote monitoring and management service.PredictPulse is a subscription monitoring and management service that collects and analyzes data fromconnected power infrastructure devices, providing us with the insight needed to make recommendations andtake action on your behalf. It’s also powered by CA Technologies, bringing together the best in hardware andsoftware. PredictPulse Service is included at no charge during the first year of Eaton 93PM UPS operation(warranty period) along with the required connectivity parts. Beyond that, it may be purchased with EatonSupport Agreements or as a standalone subscription after the initial warranty expires. PredictPulse may also besubscribed to for free as part of a 90-day trial period. PredictPulse availability and first year bundled offers mayvary by market. For more information, visit www.eaton.com/predictpulse.88..44..11 PPrreeddiiccttPPuullssee SSeerrvviiccee FFeeaattuurreessPredictPulse provides proactive monitoring, an online dashboard, mobile app with alarm status information anda monthly report detailing the ongoing health of your Eaton 93PM UPS. Features include:• Proactive monitoring that automatically analyzes the status of the Eaton 93PM UPS 96 times every day(every 15 minutes). All health data gathered from the unit, current and historical, is analyzed at theCustomer Reliability Center (CRC). Algorithms and sophisticated analytics software is constantly scanningyour UPS's data for potential failures. Anomalies are escalated to a Software and Monitoring analyst orTechnical Support specialist. Critical events are remotely diagnosed to expedite repairs, including smartdispatch of field technicians with probable cause and likely parts (avoiding return visits due to lack ofrequired parts). Through this service, the CRC can take pre-emptive, corrective action to ensure thehighest level of availability of your Eaton 93PM UPS.• Easy self-installation in minutes from a wizard installer or directly from the PXGMS card. PredictPulse usesstandard Eaton connectivity hardware, requiring no special software (devices only need to be connected toa network).• Ability to give an unlimited number of coworkers access to the real-time data and reports found inPredictPulse’s online dashboard and mobile app. This allows you to collaborate and Eaton to notify themost appropriate person responsible for a specific site or device.• Real-time access to key performance information, alarms and trended health data about your Eaton 93PMUPS via the PredictPulse online dashboard. Depending on the model, the dashboard aggregates allsubscribed devices and provides detailed information about voltages, loads, energy savings, service levels,external factors such as temperature and humidity, attached batteries, and system availability. All of theseCommunication
