POST . . . . . . . . . . . . . . . . 78POST beep code descriptions . . . . . . . 78Small computer system interface messages (somemodels). . . . . . . . . . . . . . . . 78Diagnostic programs and error messages . . . . 79Text messages . . . . . . . . . . . . 80Starting the diagnostic programs . . . . . . 80Viewing the test log . . . . . . . . . . 82Diagnostic error message tables. . . . . . . 82Troubleshooting charts. . . . . . . . . . . 88Software-generated error messages . . . . . 93Troubleshooting the Ethernet controller . . . . 93Ethernet controller messages. . . . . . . . 95Recovering your operating system and preinstalledsoftware . . . . . . . . . . . . . . . 99Recovering BIOS . . . . . . . . . . . 99Recovering or installing device drivers . . . . 101Recovering your operating system . . . . . 101Using Norton AntiVirus for IBM . . . . . . 102Using the ConfigSafe program. . . . . . . 102Clearing CMOS . . . . . . . . . . . . 103Replacing the battery . . . . . . . . . . . 103Getting information, help, and service . . . . . 104Getting information . . . . . . . . . . 105Getting help and service. . . . . . . . . 105Purchasing additional services. . . . . . . 108Appendix A. Using the SoftwareSelections CD . . . . . . . . . . . 109Features of the Software Selections CD . . . . . 109Starting the Software Selections CD . . . . . . 109Installing software using the Software SelectionsCD . . . . . . . . . . . . . . . . . 110Appendix B. Maintaining yourcomputer . . . . . . . . . . . . . 111Taking care of your computer . . . . . . . . 111Basics . . . . . . . . . . . . . . . 111Cleaning your computer . . . . . . . . . 111Moving your computer . . . . . . . . . 113Appendix C. Computer records . . . . 115Serial numbers and keys. . . . . . . . . . 115Appendix D. Viewing the InternationalLicense Agreement for Non-WarrantedPrograms . . . . . . . . . . . . . 117Appendix E. Product warranties andnotices . . . . . . . . . . . . . . 119Warranty Statements . . . . . . . . . . . 119IBM Statement of Limited Warranty for UnitedStates, Puerto Rico, and Canada (Part 1 -General Terms) . . . . . . . . . . . . 119IBM Statement of Warranty Worldwide exceptCanada, Puerto Rico, Turkey, United States (Part1 – General Terms) . . . . . . . . . . 122Part 2 - Worldwide Country-Unique Terms . . 124Notices . . . . . . . . . . . . . . . 128Edition notice . . . . . . . . . . . . 128Processing date data . . . . . . . . . . 129Trademarks . . . . . . . . . . . . . 129Important notes . . . . . . . . . . . 130Electronic emission notices . . . . . . . . . 130Federal Communications Commission (FCC)Statement . . . . . . . . . . . . . 130Industry Canada Class A emission compliancestatement. . . . . . . . . . . . . . 131Australia and New Zealand Class A statement 131United Kingdom telecommunications safetyrequirement . . . . . . . . . . . . . 131European Union EMC Directive conformancestatement. . . . . . . . . . . . . . 131Taiwan electrical emission statement. . . . . 132Japanese Voluntary Control Council forInterference (VCCI) statement . . . . . . . 132Power cords . . . . . . . . . . . . . . 132Index . . . . . . . . . . . . . . . 135iv IBM®IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846