Feature interactions 203If the single line MADN member is an analog (500/2500 type) set, the lampoption only applies when Permanent Hold is initiated from that set.The Release Option only applies when two or more parties with the samesingle line MADN are active in a conference call.The Release Option (HRLA/HRLD) only applies to Meridian 1 proprietarysets with a Hold key or to Meridian 1 proprietary sets with Automatic Holdenabled (CLS = AHA) in LD 11.For Meridian 1 proprietary sets with the Release Option allowed (HRLA),the Conference (A03/A06) and Transfer (TRN) keys are ignored if more thanone single line MADN is active on a Conference call.For analog (500/2500 type) sets, Transfer, Conference, and Permanent Holdwork as per the existing operation.Feature interactionsAutomatic Call DistributionWhen an Individual Directory Number (IDN) on an Automatic CallDistribution (ACD) set is configured as a single line MADN, both the Lampand Release Options of the Individual Hold Enhancement feature areapplicable to that IDN.Automatic HoldWhen a proprietary set has Automatic Hold allowed and more than onesingle line MADN (SCR/SCN/HOT/PVR/PVN) is active on a conference call,if the user presses the hold key or presses the active single line MADN,the following occurs:• Without the Release Option enabled, the active call on the single lineMADN is put on hold. That is, the lamp on the single line MADN flashesas per the existing operation.• With the Release Option allowed (HRLA), the active call on the singleline MADN is disconnected.If only one single line MADN is active on a conference call, the existingoperation is retained.Multi-Party OperationsCall JoinIf a conference is set up using Call Join, Individual Hold Enhancement stillfunctions.When the Lamp Option is allowed (HLPA) and the user presses the Holdkey on an active single line MADN in Call Join operation, the lamps of allother appearances of the same single line MADN are steadily lit.Nortel Communication Server 1000Features and Services Fundamentals — Book 2 of 6 (C)NN43001-106 02.04 StandardRelease 5.5 9 May 2008Copyright © 1994–2008, Nortel Networks.
