285Call Waiting RedirectionContents This section contains information on the following topics:"Feature description" (page 285)"Operating parameters" (page 286)"Feature interactions" (page 286)"Feature packaging" (page 290)"Feature implementation" (page 290)"Feature operation" (page 293)Feature descriptionPreviously, Call Waiting notified an active set that a second call waswaiting to be answered on that Directory Number (DN). For non-attendantextended calls, the incoming call received Call Waiting treatment until thecall was answered by the called party or the calling party disconnected. Forattendant-extended calls, the incoming call received Call Waiting treatmentuntil the Call Waiting Recall timer timed out, at which time the call wasrecalled to the attendant. The attendant had to then extend the call to amessage center or voice mail. However, since the attendant was given noindication as the reason for the recall (called party busy or not answering), itwas difficult for the attendant to redirect the call properly.The Call Waiting Redirection feature follows the Call Forward No Answer(CFNA) treatment defined for the DN. No modifications have been made; allexisting Call Forward No Answer functionality will apply to redirected calls.Nortel Communication Server 1000Features and Services Fundamentals — Book 2 of 6 (C)NN43001-106 02.04 StandardRelease 5.5 9 May 2008Copyright © 1994–2008, Nortel Networks.
