236 Call Party Name DisplayAutomatic Call Distribution (ACD) Dialed Number Identification Services(DNIS)If an incoming trunk call from a route with DNIS is presented to a displaytelephone, the identification digits follow the regular trunk access codeand member number. It precedes the CPND name for the DNIS incomingtrunk group.Automatic Wake UpAll display information associated with Automatic Wake Up (AWU)programming is directed to line three of the display. Names are appendedto DNs appearing on line three if they are different from those on line two,or if no DN appears on line two. There is no DN information on line two ifthe attendant has initiated the AWU process while not on an active call. NoDES information is appended, since AWU operates on a DN basis.Call Hold, DeluxeWhen a call is put on hold, the holding telephone’s display clears. The heldtelephone’s display does not change. When the telephone reestablishes thecall, the display returns the original DN and name.Call ParkUpon valid operation of the Park key, or dial-access if used, CPND showsthe SPRE code and the Park Access ID. Because the Park Access Code isdisplayed, no CPND name is displayed. The only time that the digit displayshows the actual DN of the parked party is when the parked party has beenretrieved, put on hold, and then retrieved from hold.Call PickupFor Call Pickup, CPND applies when the call is answered.Call Pickup Network WideNetwork Call Party Name Display information is exchanged during CallPickup Network Wide calls if the sets involved in the call would normallyexchange the information for calls over the routes that have been used forthe original call and the call pickup. Conversely, if Network Called PartyName Display would not operate for a normal call from the originating partyto the terminating party, the service will not be supported when Call PickupNetwork Wide is involved.Call TransferWhen the Transfer key is pressed during an active call, the display clears.The call is in a held state. The DN and name of the transferred telephoneappear on the display when the DN is dialed. When the transfer is complete,the transferring telephone’s display clears because the telephone is nowdisconnected. The transferred telephone’s display changes to show thename of the newly connected party.Nortel Communication Server 1000Features and Services Fundamentals — Book 2 of 6 (C)NN43001-106 02.04 StandardRelease 5.5 9 May 2008Copyright © 1994–2008, Nortel Networks.
