What to do when the server fails to boot into service 21What to do when the server fails to boot into serviceThis section suggests tasks you can perform to determine why the serverfails the bootup cycle.To determine why the server failed to boot to WindowsStep Action1 Make a note of any diagnostic codes.2 Try restarting the server by pressing the power button on the server.3 During the boot sequence, view the diagnostic codes on the monitorfor failures.4 Refer to the Troubleshooting Guide (NN44200-700) for othersuggestions. If you still cannot determine the cause of the startupfailure, call your Nortel technical support representative.—End—To determine why the server failed to boot into CallPilotIf the system-ready indicator indicates that the system is not booting intoCallPilot, follow these steps:Step Action1 Make a note of any diagnostic codes.2 Try restarting the server by pressing the power button on the server.3 During the boot sequence, view the diagnostic codes on the monitorfor failures.4 View the event logs. For instructions, see "Viewing event logs" (page23).5 Refer to the Troubleshooting Guide (NN44200-700) for othersuggestions. If you still cannot determine the cause of the startupfailure, call your Nortel technical support representative.—End—Nortel CallPilot1002rp Server Maintenance and DiagnosticsNN44200-701 01.02 Standard5.0 4 April 2007Copyright © 2007, Nortel Networks Nortel Networks Confidential.