68 Chapter 7 Using CallPilot system utilitiesUtility Description• particulars about the CallPilot System, such asnames, keycodes, serial numbers, IP addresses,and system numbersAccessing the system utilitiesAll CallPilot utilities are accessible from the CallPilot server in the Start →Programs → CallPilot → System Utilities menu.Diagnostics ToolThe Diagnostics Tool allows you to enable or disable CallPilot startupdiagnostics. CallPilot startup diagnostics automatically identify hardwareproblems that may exist when the system and its services are started.When you disable startup diagnostics, you can save time during systemmaintenance operations where restarts or call processing services restartsare required. There are three recommended steps:• Use the Diagnostics Tool to turn off CallPilot startup diagnostics.• Perform system maintenance.• Use the Diagnostics Tool to turn on CallPilot startup diagnostics.To access the Diagnostics ToolOn the Windows desktop, click Start → Programs → CallPilot → SystemUtilities → Diagnostic Tool.Result: The Diagnostics Tool window appears.To enable startup diagnosticsFrom the Diagnostics Tool window, select Configuration → MaintenanceStartup Diag → Enable.To disable startup diagnosticsATTENTIONNortel recommends that you leave the startup diagnostics turned on. When youdisable CallPilot startup diagnostics, you prevent CallPilot from automaticallyidentifying hardware problems that may exist when the system and its servicesare started (for example, DSP, TimeSwitch, or MediaBus).On the Diagnostics Tool window, select Configuration → MaintenanceStartup Diag → Disable.Nortel CallPilot1002rp Server Maintenance and DiagnosticsNN44200-701 01.02 Standard5.0 4 April 2007Copyright © 2007, Nortel Networks Nortel Networks Confidential.
