Working with the Multimedia Monitor 61To view the last diagnostics resultStep ActionATTENTIONNortel recommends that you courtesy stop rather than stop a component ifpossible. For instructions, see "Starting and stopping components" (page 55).1 Run CallPilot Manager and log in.2 In CallPilot Manager, click Maintenance→Maintenance Admin.Result: The Maintenance screen appears.3 Click the plus sign (+) beside the CallPilot server to expand thecomponent tree.4 Continue clicking the plus sign (+) until the component with whichyou want to work is visible.5 Click the hardware component for which you want to run diagnostics.Result: The Maintenance screen refreshes to show details aboutthe component.6 Scroll down to the Diagnostics section.7 Select the check box for each diagnostic for which you want toreview results.8 Click Get Last Result.Result: The results appear in the Diagnostic Results box with thefollowing information:• diagnostic title• diagnostic result: pass or fail• the date and time the test was completed—End—Working with the Multimedia MonitorThe Multimedia Monitor shows the status of multimedia channels. Themultimedia channels are the DSP ports that process the calls. They are thevoice, fax, and speech recognition channels.Nortel CallPilot1002rp Server Maintenance and DiagnosticsNN44200-701 01.02 Standard5.0 4 April 2007Copyright © 2007, Nortel Networks Nortel Networks Confidential.
