38 Chapter 5 Using serial port diagnostic toolsCAUTIONRisk of stopping call processingBy stopping the services on COM2, you stop call processing onCallPilot.Services to stop for COM1 testing• Routing and Remote Access ServiceServices to stop for COM2 testing• CallPilot SLEE Service• CallPilot MWI Service• CallPilot Access Protocol Emulator• CallPilot Blue Call Router• CallPilot Call Channel Router• CallPilot Time Service• Routing and Remote Access ServiceNet Stop commandUse the Net Stop command to stop a specified service on a serial port.Net stop command syntaxThe Net Stop command uses the following syntax:net stop ATTENTIONYou must restart the services that you shut down through the Net Start commandafter you run the diagnostic. For details, see "Restarting services" (page 43).To invoke the Net Stop command from WindowsStep Action1 Click Start → Programs → Accessories → Command Prompt.Result: The Command Prompt window appears.2 At the Command prompt, type net stop "service_name", andthen press Enter.Example: Type net stop "Remote Access Server", and thenpress Enter.Note: The quotation marks are required, as in the exampleabove.Nortel CallPilot1002rp Server Maintenance and DiagnosticsNN44200-701 01.02 Standard5.0 4 April 2007Copyright © 2007, Nortel Networks Nortel Networks Confidential.