198 Appendix B Troubleshooting WLAN IP Telephony installationsHandset error messagesTable 26 "Handset error messages" (page 198) shows error messages thatappear on the liquid crystal diode (LCD) display of the wireless handsets.Table 26Handset error messagesShort Error code Description ActionAssert Assert Errors The phone detects possiblenetwork errors and cannotrecover without configurationmodification.Verify the AP settings: datarates and fragmentationthreshold.Use the ConfigurationCradle to capture the asserterror and then send theerror to Nortel GNTS.Code Bad Code Type The license managementsetting on phone is incorrect.Adjust the licensemanagement setting.DHCP DHCP Error(s) A problem communicatingwith DHCP server exists.Troubleshoot the DHCPserver configuration and thenetwork.DHCP Can’t Renew DHCP The DHCP server isnot responding to alease-renewal attempt.Troubleshoot the DHCPserver configuration and thenetwork.Duplicate Duplicate ID Two phones are configuredwith the same IP address.Configure a valid staticIP address for thephone. Check the DHCPconfiguration.ESSID Bad ESSID The ESSID on the phonedoes not match the SSID onthe AP.Configure the correct ESSIDstatically on the phone.FlashConfigFlash Config Error The internal configuration ofthe phone is corrupt.Restore the phone defaultsand enter the configurationinformation.No Net No Net Found The ESSID on the phonedoes not match the SSID onthe AP.Configure the correct ESSIDstatically on the phone.No Net No Net Access The security settings on thephone do not match thesecurity settings on the AP.Check the AP securitysettings and configure thesecurity settings for thephone to match.PBX No PBX The phone is notcommunicating with thePBX.Check the cross connects,bridge clips, punch downson demarcation block,amphenol tail. and PBX(see if the extension is builtcorrectly).Nortel Communication Server 1000WLAN IP Telephony Installation and CommissioningNN43001-504 01.02 StandardRelease 5.0 15 June 2007Copyright © 2004-2007, Nortel Networks.
