Network management 53Call tracking is another feature that is not specifically related to QoSmonitoring or fault monitoring, but that is important to solution manageability.With this feature, you can:• track calls that fit defined profiles and collect data for later trend analysis• monitor individual extensions in real time• have alarm notifications sent to pagers or workstations for calls thatfit specified profilesCommunication Server 1000 Telephony Manager can perform somealarm-management functions and is a trap receiver for the voice productsit supports. It polls call servers, through SNMP, for additional alarmsthat are not sent as traps. Alarms can be received from the CS 1000.Communication Server 1000 Telephony Manager can display faultinformation locally and also send the traps on to ENMS, Vivinet Manager, orother management platforms.Monitoring and reporting with NetiQ Vivinet Assessor, VivinetAppManager, and Vivinet DiagnosticsVivinet Assessor is a Network Health Check and diagnostics tool. Thesoftware also has a number of features for the ongoing monitoring andreporting of issues. You can install Performance Endpoint agents on laptopsthat have WLAN interfaces, to monitor the performance and quality of theWLAN. Send this data to the Vivinet Manager for reporting and analysis.You can configure the agents with a schedule for generating VoIP traffic torun spot checks on the ability of the network to support VoIP at requiredquality levels.Vivinet AppManager is a product that can be purchased separately andused in conjunction with Vivinet Diagnostics to provide detailed service-levelmonitoring, reporting, and troubleshooting in a diverse network environment.For the CS 1000, Vivnet AppManager provides information about thepercentage of devices available versus unavailable, health of interfaces,Voice Call Quality and QoS for Signaling Server, and Voice Gateway MediaCards. AppManager also provides summary analysis for data loss, jitter,latency, and R-Value.Vivinet Diagnostics is a product that can be purchased separately and usedin conjunction with Vivinet AppManager. After Vivinet AppManager receivesa call-quality alert from a Nortel voice system such as a CS 1000 or BCMfor a call in progress, AppManager generates an alert.Nortel Communication Server 1000WLAN IP Telephony Installation and CommissioningNN43001-504 01.02 StandardRelease 5.0 15 June 2007Copyright © 2004-2007, Nortel Networks.
