September 2007 Viewer and Vision ReplaySystem Infrastructure Guide 177Vision client B searches for call on Site 1 and replays via Audio Server(site1): Call Search directly to eWare, audit and replay through central Viewerserver on site 2. Audio Server on Site 1 is asked to replay call by Vision. Call is pulled from Archive at Site 2 and played over the phone.Vision client A searches for call on Site 3 and replays via Audio Server(site 3): Call Search directly to eWare, audit and replay through central Viewerserver on site 2. Audio Server on Site 3 is asked to replay call by Vision. Call is pulled from Archive at Site 2 and played over the phone.Notes: Each Vision client can only have one Audio server specified. If calls arerequested to be played from sites that are remote from the configuredAudio Server, the call will be pulled over the WAN. The call will not beplayed by an Audio Server that may be co-located with the recorder thathas the call.Call Flow guidelinesSitedetailsEnterpriseReplay Archive CommentsViewerRedirectionSingle Site No No archive Viewer on site with no Adapters. N/ASingle Site No LocalArchive onsite.Viewer on site with Adapters. N/A
