September 2007 System Setup and AdministrationSystem Infrastructure Guide 61Recording Server environmentConfiguration of your Nortel TDM Recorder Server environment requiresthat you first, in consultation with your System Architect, compare yourcurrent work environment before and after the Recording Serverimplementation. The following simplified illustration is an example of atypical quality monitoring server environment for a single site.The Nortel TDM Recorder infrastructure components are divided intohardware and recorder software components. The basic protocol ofinterfacing hardware and software is HTTP. Other protocols are also used.ConsolidatorWorkflowManagerDiskManagerCaptureEngineAi-LogixVoiceCardCall BufferWriteDeleteM e d i aC a l l sArchiver(local)Retriever.xml files.wav filesPSTNTDM Recorder Station-Side RecordingSAN, DVDArchiver(remote)CAMViewerMediaDatabaseCallsDatabaseUnifyServerCTIServerPBXVoice recordings in (to capture card)Voice Recordings out -(after conversion toaudio files)Tagged Metadata in (to capture card)Metadata out(after conversionto .xml files)Each recordedcontact hascorrespondingmetadataRaw Metadata
