September 2007 IndexSystem Infrastructure Guide 195Mmedia database 36MediaDB playback 56MediaStore recorder 135Nnetwork operating system 28NGA capture source 133NGXbridge clips 77planning 75wiring 75wiring with punch-down blocks 78Y-Splitter 76Oobserverin administration server 129operating system, network 28PPanasonic DVD drives 26passive tap station-side recording 40, 41passive tap trunk-side recording 40PBX 63playback and recording 50playback from tape/DVD 56playing back a contact 54portal, applications, components 143punch-down blocks, wiring NGX 78Rrecorderarchitecture 115components, configuring 91server architecture 126recorder manager 86, 135recording a contact 50recording a contact, alternative methods 53recording and playback 50recording control engine (unify) 116recording format options 152replay scenarios 157replaying a contact 54replaying a contact from tape/DVD 56retrievercomponents 146description 146java 146server environment 68retriever architecture 145Sserver hardware components 28SNMP application 141span pair 40, 42staffing 23standard recorder script fields 153startRecord() 51station-side tapping, wiring 75station-side, passive tap recording 40station-side, passive tapping 41status, configuration, and alarmingcomponent 140stopRecord() 52TT1, wiring 73tape drives supported 26tomcat web server 143 , 146troubleshootingunify 121trunk side tapping, wiring 71trunk-side, passive tapping 40