Scan ProblemsMemoIf you cannot solve a problem with the following solutions, contact your dealer.Symptom Point to check Solution ReferenceUnable to scan. Is the machineturned off?Turn the machine on. Turning the MachineOnIs the cableconnected to themachine?Check the cable connections, and then connect the cables properly. Connecting with a LANCable (NetworkConnection)Is there anydamage to thecable?Change the cable. -Is the networksetting correct?Set the network setting correctly. Connecting ThisMachine to a NetworkHas any erroroccurred?Follow the on-screen instructions on the display screen of themachine.Error Message SearchE-mailtransmissionsand receptionsare notpossible.Did you connectthe LAN cableafter turning themachine on?Turn the machine off. Connect the LAN cable before turning themachine on.Turning the MachineOffIs the E-mailaddress of themachine set?Set the e-mail address of the machine. Register the E-mailAddress of the Machineand Server InformationIs the entered e-mail address iscorrect?Enter the correct e-mail address. Register the E-mailAddress of the Machineand Server InformationIs the SMTPserver addresscorrect?Check the SMTP server setting. Register the E-mailAddress of the Machineand Server InformationIs the POP3server addresscorrect?Check the POP3 server setting. Register the E-mailAddress of the Machineand Server InformationIs the DNS serveraddress correct?Check the DNS server setting. Setting an IP Addressfrom the OperatorPanel on This MachineIs another job inprogress?Wait until the other job is complete. -Has any erroroccurred?Follow the on-screen instructions on the display screen of themachine.Error Message SearchThe networkconnection settingis incorrect.This machine cannot connect to a wired LAN and wireless LAN at thesame time. To connect to a wired network, set the networkconnection to wired. To connect to a wireless network, set thenetwork connection to wireless.Connecting ThisMachine to a NetworkNot connected toa wireless accesspoint.Check that the wireless access point power switch is turned on.Check the wireless access point settings, and then perform themanual settings or automatic settings.Restart the wireless LAN function.Press [Device Settings], select [Admin Setup] > [Network Menu] >[Network Setup] > [Wireless Setting], and then select [Wirelessreconnection].Connecting to aWireless LAN (NetworkConnection)(MB562dnw,ES5162dnw only)Files cannot besaved in anetwork folder.Is the FTP/CIFSsetting correct?Check the profile settings. Registering aDestination (Profile)Has any erroroccurred?Follow the on-screen instructions on the display screen of themachine.Error Message Search599
