Other Troubles- 143 -Troubleshooting7Unable to Install a Printer Driver SuccessfullyMemo If the following information does not solve the trouble, contact Oki Data's customer support center. For troubles caused by an application, contact the manufacturer of the application.USB Connection Problems For WindowsCause Remedy ReferenceAn icon of the machine is not created onthe [Devices and Printers] folder.The printer driver is not installed correctly.Reinstall the printer driver correctly.P.40Only the first printer driver is installedeven if multiple printer drivers areselected to install.Follow the procedure below to install a second andsubsequent printer drivers:1.Insert the "Software CD-ROM" into the computer.2.Click [Run setup.exe] and follow the on-screeninstructions.3. Select [Custom Installation (Printer)] from[Driver Installation].4. Click [Next].5. Select [Local Printer] and then click [Next].6. On the [Select printer port] screen, select [FILE]and then click [Next].7. Complete the setup following the on-screeninstructions.8. On the [Devices and Printers], right-click the iconof the second or later driver and select [Printerproperties] ( [OKI MC561(*)] when multiple driversare installed).*Select the type of driver you want.9. From the [Ports] tab, select [USBxxx] from the list.10. Click [OK].-The [Unable to install printer driver]error message is displayed.Use Plug-and-Play. Follow the procedure below:1. Ensure that the machine and computer is turned off.2. Connect a USB cable.3. Turn on the machine.4. Turn on the computer.5. When the Found New Hardware Wizard is displayed,follow the on-screen instructions to complete the setup.For details, refer to [README.TXT] in the "SoftwareCD-ROM".-
