Other Troubles- 152 -Scanning TroublesMemo If the following information does not solve the trouble, contact Oki Data's customer support center.Image Quality TroublesMemo If the following information does not solve your trouble, contact Oki Data's customer support center.Symptom Point to check Remedy ReferenceCannot start scan job. Is the machine turned on? Turn on the machine. P.19Is the cable connected to themachine?Check the cable connections andconnect them properly.P.30Is there any damage to the cable? Change the cable. P.30Is the network setting doneproperly?Do the network setting properly. P.45Is an error occurring? Follow the instructions displayed onthe display screen of the machine.P.128Transmission andreception of e-mailcannot be done.Did you connect the Ethernet cableafter turning on the machine?Turn off the machine. Connect theEthernet cable and then turn on themachine.P.31Is the e-mail address of the machineset?Set the e-mail address of themachine.P.46Did you enter the wrong e-mailaddress?Enter the correct e-mail address. P.46Is the SMTP server address settingcorrect?Check the SMTP server setting. P.46Is the POP3 server address settingcorrect?Check the POP3 server setting. P.46Is the DNS server address settingcorrect?Check the DNS server addresssetting.P.46Is another job running? Wait until the other job finishes. -Is an error occurring? Follow the instructions displayed onthe display screen of the machine.P.128Files cannot be saved ina network file folder.Is the FTP/CIFS setting right? Check the profile settings. P.57Is an error occurring? Follow the instructions displayed onthe display screen of the machine.P.128Symptom Point to check Remedy ReferenceVertical white linesappear.The LED heads are dirty. Wipe the LED heads with a softtissue paper.P.170The toner is low. Replace the toner cartridge. P.161Foreign materials may be presenton the image drum.Replace the image drum unit. P.163The light-shielding film of theimage drum unit is dirty.Wipe the film with a soft tissuepaper.-The image drum unit is notinstalled properly.Install the image drum unitproperly.P.163The ADF document glass is dirty. Clean the ADF document glass. P.168
