Other Troubles- 157 -Troubleshooting7Machine TroublesMemo If the following information does not solve the trouble, contact Oki Data's customer support center.Symptom Point to check Remedy ReferenceTurned on the machine,but it stays "Off-Line".The AC cable is unplugged. Turn off the machine and then plugin the AC cable firmly.-The power is out. Check if the power is beingsupplied to the electric outlet.-The machine does notoperate.The AC cable is not firmly plugged in. Plug in the AC code firmly. -The machine is turned off. Turn on the machine. P.19The machine does notstart printing.An error is displayed on the panel. Check the error code and followthe on-screen instructions.P.128The Ethernet or USB cable isunplugged.Plug in the Ethernet or USB cablefirmly.P.31P.40Something is wrong with theEthernet or USB cable.Use another Ethernet or USB cable. -The machine does not support yourEthernet or USB cable. Use a USB 2.0 compatible cable. Use an Ethernet 10BASE-T/100BASE-TX compatible cable.-Something may be wrong with theprinting function.Press the <SETTING> key andselect [Reports] > [Configura-tion] and print out the configura-tion list to check the printingperformance.P.73The interface is disabled. Press the <SETTING> key andselect [Admin Setup] > [Net-work Menu] > [Network Setup]and enable the interface you areusing.-The printer driver of the machine isnot selected.Set the printer driver of themachine as the default printer.-The specified port of the printerdriver is wrong.Specify the port the Ethernet orUSB cable is connected to.-The display screen isblank.The machine is in the sleep mode. Check if the <POWER SAVE> keylights up and press the <POWERSAVE> key to activate themachine.P.20Print data is nottransmitted to themachine.The Ethernet or USB cable isbroken.Connect a new cable. -The time-out period set on thecomputer has passed.Set a longer time-out period. -There is an abnormalsound.The machine is inclined. Place the machine on a flatsurface.-There is a piece of paper orunknown object inside themachine.Check the inside of the machineand remove any objects.-The top cover is open. Close the top cover. -There is a buzzingsound.The machine is printing on theheavy or thin paper when thetemperature inside is high.This is not a malfunction. You canproceed with the operation.-
