373APPENDIX BFrequently Asked QuestionsIf you encounter a problem with your handheld, do not call technical support untilyou have reviewed the following list of frequently asked questions and you havealso reviewed the following: This handbook The Palm™ Montana™ Read This First that came with your handheld The README file located in the folder where you installed the Palm™ Desktopsoftware on your Windows computer or on your installation CD for Macintoshusers The Palm Desktop online Help The Palm Desktop Software for the Macintosh User’s Guide located in theDocumentation folder on your installation CD The Palm Knowledge Library, accessible at www.palm.com/support/ under theSupport section The most recent Tungsten C handheld HelpNotes on your regional web siteIf you are still having problems, contact Technical Support. See the CustomerSupport card that comes with your handheld, or go to www.palm.com/support/.NOTE Thousands of third-party add-on applications have been written for Palm OS ®handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, pleasecontact the developer or publisher of that software.
