Appendix B Frequently Asked Questions376Tapping and writing problemsMy handheld keeps turningitself off.Your handheld is designed to turn itself off after a period ofinactivity. This period can be set at one, two, or three minutes.Check the Auto-off setting. See “Auto-off delay” inChapter 18.My handheld is not makingany sounds.Check the System, Alarm, and Game Sound settings.See “System, alarm, and game sounds” in Chapter 18.My handheld’s indicator lightis not blinking when alarmsoccur.Check the Alarm LED setting. See “Alarm Vibrate andindicator light settings” in Chapter 18.My handheld does not vibratewhen alarms occur.Check the Alarm Vibrate setting. See “Alarm Vibrate andindicator light settings” in Chapter 18.My handheld has frozen. Perform a soft reset. See “Resetting your handheld” inAppendix A.My handheld appears to freezewhen I place it near mycomputer.Move your handheld away from the computer’s infrared port.Problem SolutionWhen I tap the buttons orscreen icons, my handheldactivates the wrong feature.Calibrate the screen. See “Digitizer preferences” inChapter 18.When I tap the buttons,nothing happens.If you have enabled Palm On-screen Writing, you need to tapand hold the button or other on-screen control until itactivates. This delay keeps the handheld activating a controlwhile you are writing a Graffiti character.When I press Function +Menu , or tap the Menu barnothing happens.Not all applications or screens have menus. Try changing to adifferent application.
