Section 700 - Operation Chapter 7. SLT Features576-50-700 DBS 576HD (USA) issued September 2001 3-9Caller IDDescriptionA properly equipped system supports Caller ID, a service offered by the network telephone serviceprovider. The CO sends calling number information to the system after the first ring. Users withdisplay telephones can see Caller ID information as incoming calls ring at their extension. They canalso access previous calls via the Caller ID Call Log feature. The Caller ID number is recorded inSMDR.With Version 5.0, the caller name (if available) can be displayed for a calls received from anISDN PRI line (ISDN / PRI NI II standard only).Hardware Requirements• Loop-start trunk card (8) (VB-44510) with Caller ID circuit card (8) (VB-44513), Loop-starttrunk card (4) (VB-44514) with Caller ID circuit card (4) (VB-44515), ISDN (PRI = VB-44540,BRI = VB-44530).Related Programming• FF2-0: Caller ID• FF2-0: Caller ID Ring Control• FF3-0: Call Duration Display• FF1-0-01: Alpha Tagging (Name/No. Display)• ISDN (PRI/BRI - T Point) can get calling party information.• Caller ID service must be ordered from the local telephone operating company or theinterexchange carrier.• Caller ID data is usually sent between the first and the second rings of the incoming trunk call.The trunk may be programmed to immediately ring at the station or wait until after the Caller IDdigits are received before ringing at the station. If the trunk is programmed to ring immediately,the Caller ID digits will not display until after they are received and processed.• Caller ID numbers may be denied from being sent for some callers (private). Some long distancecarriers may not provide Caller ID data (out of area).• Prior to Version 3.5, Caller ID supported only the number format. Version 3.5 and highersupports selection of the number or name.• In Version 3.5, Caller ID displays the highest ringing priority call (call queued to ring at thetarget extension immediately after the present call terminates).Caller ID Alpha TaggingDescriptionIf the received Caller ID phone number matches any number in the System Speed Dials (SSD000-SSD199), then the associated System Speed Dial name can be displayed as the Caller ID information.Alternatively, the DID name may be displayed instead.In Version 3.5 and higher, Caller ID information will be shown on the second line of the LCD displaywhen an incoming call rings a display phone with a conversation already in progress. Secondincoming calls include extension Camp-on, extension Call Wait, queued DIL, both Appearance andnon-Appearance calls (CO, MCO, virtual or DN, recall, BLF).
