Section 700 - Operation Chapter 7. SLT FeaturesICX-35-700 ICX (International), issued March/1999 263OperationTo call an attendant group:Hardware Requirements• N/AConsiderations• Up to 20 extensions can be included in an attendant group.• The attendant pilot number is flexible.• If a member of an attendant group is for a virtual extension, multiple extensions in the attendantgroup can be made to ring at once when the virtual number is dialled.• Attendant calls are always tone calls (i.e., not voice calls).Busy OverrideCPC-96, CPC-288, and CPC-576 All VersionsDescriptionBusy Override allows you to break into another user’s outside or intercom calls to relay urgentinformation or to create three-party conference calls.OperationTo set Extension Busy Override:Hardware Requirements• N/AConsiderations• You cannot break in on three-party conference calls.Action Result1. Lift the handset. Intercom dial tone2. Enter the attendant pilot number (default = 0 [UK/HK] or 9[Taiwan, Malaysia, Indonesia]).Action Result1. Lift the handset. Intercom dial tone2. Dial the extension number. Busy tone3. Enter the Busy Override code (default = 9 [UK/HK] or 9#[Taiwan, Malaysia, Indonesia]).• Alert tone sounds to both extensions(System programming required)• Connection to both parties
