270 ICX (International), issued March/1999 ICX-35-700Chapter 7. SLT Features Section 700 - OperationFloating Hold (Retrieve Only)Floating Hold allows calls to be placed in a hold orbit (position) for retrieval elsewhere in the system.Floating Hold is most commonly used by the attendant group when they are unable to locate thedesired party. If the desired party does not answer his/her phone, the attendant places the caller onFloating Hold and asks over the paging system that the desired party dial *9XXX to retrieve the heldcall.Note: Single Line Telephone (SLT) positions are not able to place a call on Floating Hold. However,an SLT can retrieve a call on floating.OperationTo retrieve a call from Floating Hold:Hardware Requirements• N/AConsiderations• The number of floating hold orbits available may very depending on the Station Park/FloatingHold Pickup setting (FF1-0-02-0025). The station park pickup access code can set to *9(default). The “*9” access code operates as follows:Exclusive HoldWith Exclusive Hold, only the extension that held the call can retrieve it. Exclusive Hold can be usedto hold trunk calls and extension calls.OperationTo place a call on Exclusive Hold:Action Result1. Lift the handset.2. Enter *9 followed by the Floating Hold Orbit number (001-576 [CPC-288/CPC-576], 01-96 [CPC-96] or 001-099[CPC-288/CPC-576] or 01-09 [CPC-96]) (See consider-ations below.)System Size Virtual Line Number and Operation96 01-09 Floating Hold pick up10-96: Station Park Hold pick up purposeAbove 96 001-099 Floating Hold pick up100-576: Station Park Hold pick up purposeAction Result1. While on a call, hookflash. Intercom dial tone
