5.4 AUTOMATED ATTENDANT PARAMETERS102 CUSTOMISING THE SYSTEM5.4 AUTOMATED ATTENDANT PARAMETERSAutomated Attendant parameters include: Department Dialling, operator parameters, andalternate extension.If the VPS needs a special transfer procedure for an extension (such as modem extension),alternate extension should be assigned (See "Alternate Extension Assignment" inB5.1 Automated Attendant Parameters).5.4.1 Automated Attendant MenuFrom Top Menu:5.4.2 Department DiallingDepartment Dialling numbers (1 - 9) represent department extensions; these numbers are givento the caller in the initial list of prompts.Return to Program - Service Settings - Auto. Attn. Setting Menu:5.4.3 Operator's ParametersIf you enable operator service, you must set the following parameters: operator extension andmailbox number, coverage modes, and message repeat cycle.Operator 1:Cannot have a personal mailbox. The default is set at "0" which coincides with theoperator of the PBX. When a caller tries to leave a message with the Operator 1, themessage will automatically go to the General Delivery Mailbox (GDM).Enter The Numbers : = 1 - 4 - 1Program - Service Settings - Auto. Attn. Setting Menu1. Department Dialing2. Operator's Parameters3. Alternate ExtensionEnter The Number : = 1Program - Service Settings - Auto. Attn. Setting - Department Dialing Menu1. Department Dialing No.1 [ ] := 1022. Department Dialing No.2 [ ] := 1043. Department Dialing No.3 [ ] := 1154. Department Dialing No.4 [ ] := 1365. Department Dialing No.5 [ ] := 1076. Department Dialing No.6 [ ] := 1087. Department Dialing No.7 [ ] := 1098. Department Dialing No.8 [ ] := 1109. Department Dialing No.9 [ ] := 111
