Troubleshooting61SD memory data is not displayed onrec event listData on SD memory cannot be played from a normal rec event list or fromdate search. Filter the rec event list by using [SD memory] of the rec eventsearch and then select rec event list to play images.−The recorded time on the SD memory data is the time set for the camerawhen the image is recorded on the SD memory card. Check the time set forthe camera.−Cannot play SD memory dataIf the recording consists of only a few frames, they may not be played backnormally. When this happens, click "NEXT IMAGE" / "PREV IMAGE" todisplay the images.−Display in one image display areachanges to multiple camera imageswhen viewing MPEG-4 images inmultiscreenThis may be caused by the combination of the PC's display adapter anddriver. When this happens, first, update the driver of the display adapter.• If this does not resolve the problem, use the following procedure toadjust the hardware accelerator function. This explanation usesWindows XP as an example.1. Close all the browsers and then right-click the desktop and select"Properties" from the menu.2. Select [Setting] tab from "Display Properties", and then click the[Advanced] button.3. Click the [Troubleshoot] tab, and disable the DirectDraw accelerationby adjusting the level of [Hardware acceleration].−Cannot close confirmation windowwhen basic operation window opensCheck the user name and password. SetupInstructions(PDF file)Cannot play back downloaded images Download is stopped when the settings are changed. When this happens,the downloaded image cannot be played back. −[Please wait] is always displayed onwindowActiveX control is not installed. Install ActiveX control. page 64Problem Check item/remedy Page
