Panasonic WJ-NT204 Operating Instructions Manual

Also see for WJNT204 - NETWORK IF UNIT: Operating instructions

Contents

141Symptoms Check items• Image requests may not be made to the WJ-NT204, because data are called from thecache of the PC. Should this phenomenon occur frequently, it is recommended to set thebrowser in the following manner:For Netscape NavigatorIn the [SETTING] menu, set the memory cache and disk cache under [DETAIL-CACHE]to 0 Kbyte.For Internet ExplorerIn the View drop-down menu of the browser, click Internet Options, and then click Settingsfor Temporary Internet Files. Under [Check for newer version of stored pages], mark[Every visit to the page].• The accessed transmitter is in communication with four receivers. The fifth is not allowed toconnect. Wait for a while and try connection again.These are added by the devices on the transmitter site for the administration purposes in thefollowing cases.• A WJ-HD100 or WJ-FS416 is connected with the transmitter• H.323 is selected with 640x480 pixels for the transmitterImages are not updated. • With some WWW browsers or browser versions images may not be updated, camera con-trol may not function normally, etc. It is recommended to use Netscape Navigator Ver. 4.7or higher, or Internet Explorer Ver. 5.0 or higher.• Under conditions such as network congestion or simultaneous access to the WJ-NT204 bytoo many users, the display of images may be suspended. In this case, click the [Refresh]button.The certification window that openswhen displaying a default page can-not be closed.• Enter correct user name and password.If the correct user name and password are unknown, repeatedly press the [ESC] button onthe screen. If a series of more than one input is accepted, the certification window is notdisplayed again.HTML file is not displayed. • Check the contents of the HTML file.An HTML file is not displayed, if it is incorrectly described or broken.HTML files may be broken, if they have not been fully initialized. Initialize the files again byturning on the Mode Setup Switch No. 2 of the WJ-NT204.Image get is abnormally slow, or PCdoes not react at all.• According to an announcement by Microsoft, Windows95 may develop trouble if operateduninterruptedly for more than 50 consecutive days. It is recommended to reset your PConce a week.Live images cannot be updated.A message “Call failed. Reason is11.” appears.Dark stripes appear in the edges of apicture.No access from the browser.Prior to having the unit repaired, check the following items.[Troubleshooting in the system using a WWW browser]• Is a 10Base-T/100Base-Tx cable connected to the Ethernet connector on the rear panel?• Is the link indicator of the front panel on?If it is not on, the unit is not correctly connected to the LAN or the network is not correctlyconnected. Check for any poor contact or cable disconnection.• Is the WJ-NT204 IP address correctly set?• Is the wrong IP address accessed?If making access from Windows98, 98SE, ME, 2000 or UNIX, check the connection in thefollowing manner.>ping [IP address set in the WJ-NT204]If the WJ-NT204 responds to the above command, the connection is correct. If it does notrespond, perform the following procedures:(1) Initialize referring to MODE SETTING to reset the IP address to 192.168.0.10.(2) Set the IP address again referring to GLOBAL NETWORK CONNECTION.• Has the set IP address already been assigned to another device?• Does the set IP address match the conventions of the network/subnet to which theWJ-NT204 is connected?WJ-NT204 and client PC connected to the same subnet:• Are the IP addresses of the WJ-NT204 and the client PC set for the same subnet?• Is the browser set to [Use proxy server]?When accessing an NT204 on the same subnet, it is recommended to select [Do not useproxy server] for the IP address.WJ-NT204 and client PC connected to different subnets:• Is the correct value set for the WJ-NT204 default gateway?No image is displayed. • Are power switches of cameras and other connected devices turned on?Did you install the Plug-in when the MODE is set to H.323/H.261?If Yes, check the OS. Windows95 is not applicable to this system.