Appendix F: Frequently Asked Questions489Question AnswerCan Dominion KX III be used withCitrix ®?Dominion KX III may work with remote accessproducts like Citrix if configured appropriately,but Raritan cannot guarantee it will work withacceptable performance. Customers shouldrealize that products like Citrix utilize videoredirection technologies similar in concept todigital KVM switches so that two KVM-over-IPtechnologies are being used simultaneously.Can the Dominion KX III useDHCP?DHCP addressing can be used; however, Raritanrecommends fixed addressing since theDominion KX III is an infrastructure applianceand can be accessed and administered moreeffectively with a fixed IP address.I’m having problems connecting tothe Dominion KX III over my IPnetwork. What could be theproblem?The Dominion KX III relies on your LAN/WANnetwork. Some possible problems include: Ethernet auto-negotiation. On somenetworks, 10/100 auto-negotiation does notwork properly, and the Dominion KX IIIappliance must be set to 100 Mb/full duplexor the appropriate choice for its network. Duplicate IP address. If the IP address of theDominion KX III is the same as anotherappliance, network connectivity may beinconsistent. Port 5000 conflicts. If another appliance isusing port 5000, the Dominion KX III defaultport must be changed (or the otherappliance must be changed). When changing the IP address of a DominionKX III, or swapping in a new Dominion KX III,sufficient time must be allowed for its IP andMac ® addresses to be known throughout theLayer 2 and Layer 3 networks.Local Port Consolidation, Tiering and Cascading
