Samsung OfficeServ 100 General Description Manual

Also see for OFFICESERV 100 Series: System administration guide System administration & special features guide User guide User guide User instruction

Contents

4-16 Chapter 4Business Features Packagetrolled by different security passcodes. Programming from a PC requires the PCMMC pro-gram.Meet Me Page and AnswerAfter a user makes a Meet Me Page, the user may remain off-hook to allow the paged partyto meet the user for a private conversation.Memory ProtectionIn the event that system power is lost, all customer data contained in memory is retained bythe use of a “super capacitor” for approximately 7 days. In addition, the PCMMC programmay be used to produce a backup copy of the customer database.Message Waiting IndicationsWhen calling a station and receiving a busy signal or no answer, the caller can leave an indi-cation that a message is waiting. The message key will flash red at the messaged keyset. Asingle line telephone will receive a distinctive message waiting dial tone. Five message wait-ing indications can be left at a station at any one time.Microphone On/Off Per StationThe microphone can be disabled at any keyset. When the microphone is disabled, the keysetcannot use the speakerphone, although on-hook dialling and group listening are still possi-ble.Music-On-Hold (MOH)—FlexibleThe OfficeServ 100 allows its music sources to be used in a very flexible manner.Each keyset can have a designated music source for playing as Background Music (BGM)through the keyset speaker.Each station can have a designated music source for playing to callers placed on exclusivehold at that station.Each trunk can have a designated music source for playing to callers placed on hold. Thissetting is overridden by some of the other settings such as station Music-On-Hold (MOH),DDI MOH and UCD MOH.Each UCD group can have a designated music source to be played while a caller is inqueue.Each DDI number can have a designated music source to be played while a caller is on holdor in queue.Music-On-Hold (MOH)—SourcesThe system provides for up to six different types of MOH source, including silence (“NONE”),as listed below:None: No audio is played to the listener