Samsung OfficeServ 100 General Description Manual

Also see for OFFICESERV 100 Series: System administration guide System administration & special features guide User guide User guide User instruction

Contents

4-35Display FeaturesAccount Code Display Conference InformationCall Duration Timer Date and Time DisplayCall for Group Identification Dial By NameCall Logs Dialled NumberCall Processing Information Enhanced Station ProgrammingCaller ID (CID) Information Identification of RecallsName/Number Display Identification of TransfersNext Call Message Waiting Caller NumberSave CID Number Outside Line IdentificationStore CID Number Override IdentificationInquire Park/Hold Programmed Message DisplayCID Review List Soft KeysInvestigate Stopwatch TimerAbandoned Call List Text MessagingCalling Party Name UCD Supervisor DisplaysCalling Party NumberDisplay Feature DescriptionsAccount Code DisplayAccount codes are conveniently displayed for easy confirmation. If entered incorrectly, usersmay press the ACCOUNT key again and reenter the account code.Call Duration TimerThe system can automatically time outside calls and show the duration in minutes and sec-onds. Station users may manually time calls by pressing the TIMER key.Call for Group IdentificationWhen a call is made to a station group, the display shows [CALL FOR GROUP] and theuser’s group number. These calls can be answered with a different greeting than calls sentdirectly to the user’s extension number.Call Processing InformationDuring everyday call handling, the keyset display will provide helpful information, e.g. [CALLFROM 203]. In some cases, the user is prompted to take action and in other cases receivesdirectory information.Caller ID (CID) InformationCID information is dependent on the use of display keysets. The following explains the dis-plays that are used with CID.Name/Number DisplayA display keyset user can choose to see the CID name or CID number in the display first when a callis received. Regardless of which is selected to be seen first, the NND key can be used to view theother.