Samsung OfficeServ 100 General Description Manual

Also see for OFFICESERV 100 Series: System administration guide System administration & special features guide User guide User guide User instruction

Contents

4-20 Chapter 4Business Features PackageRemote Hold Across Network Nodes. Remote hold works as for non-networked systems.AA Card Network Support. Destinations for AA plans can be stations or groups in othernodes. Programming is the same as for non-networked systems.Public to Public MGI Channel. This option in MMC 840 allows an MGI channel to be used ifthere are voice problems between remote ITP keysets in the same private zone (e.g. homeworkers on the same DSL).Off Premises Extensions (OPX)A single line (tip and ring) extension from a 2SLI card only may be connected to telephonecompany-provided OPX circuits to remote locations. 8SLI cards and KDB-SLIs do not sup-port off premises extensions.OfficeServ CallProvides simple control of stations, access to a user’s personal information manager, andmany other features.OfficeServ EasySetThe EasySet application is used for configuring the keys and functions of digital keysets andIP phones through a PC. A number of features including the Short Message Service (SMS)and a diary are available through this application.OfficeServ LinkProvides access control for other applications.OfficeServ OperatorProvides a Windows™ screen-based operator’s console. Up to five can be installed on onesystem to provide enhanced operator features and call handling.Operator GroupThe operator group can contain up to 32 stations to answer incoming calls. Calls to thisgroup can be set for distributed, sequential or unconditional ringing. Operators can use theIn/Out of Group feature to meet flexible operator requirements. Operator groups are select-able per ring plan.OverflowUnanswered calls to the operator group or station groups can overflow to other preset desti-nations after a programmed period of time. Each group has its own timer. The overflow des-tination can be a station or station group.Override CodeThis feature allows users to make emergency outside calls from a station that has a forcedcode, such as an Account Code or Authorisation Code, enabled but without requiring them toenter a forced code. The basis of this feature is an override code table containing eight en-tries of up to 14 digits each. The system will examine digits that are dialled from a station tosee if they match any entry in the Emergency Number table. If the digits match the table, thesystem will process the call without requiring a forced code.