18 Helpful Hints (Problems/Solutions)Problem Check these Conditions Try these Solutions PageNo.TV turns off automatically. • Check signal (Cable/Ant.) connection.• Power surge protection feature.• Press POWER key.• The sleep timer may have been set.• Unplug TV momentarily.4No picture, poor pictureor wavy lines in picture.• Check antenna/external equipment connections.• May be station trouble, No signal broadcast.• Brightness or Contrast misadjusted.• Possible interference from household appliance.• Adjust antenna.• Try a different channel.• Press RESET key or restart channel search.• Turn off Mixer, Drill, Blender, etc.4, 13No sound, poor. No soundon some channels.• May be station trouble.• Maybe MUTE function is on.• Check Audio/Video connections.• Try a different channel.• Adjust volume.8, 13~14Black Box on screen. • Caption Text mode without display information. • Press RESET key twice, or switch OFFCaptioning.17No Captioning. • Check if station is broadcasting a Closed-Caption signal. Select another channel.• Select Caption1 or Caption2. 17Poor Color or no color. • Check if program is in color.• Check antenna/external equipment connections.• Color or Tint misadjusted.• May be station trouble.• Try a different channel.• Adjust antenna.• Press RESET key to restart channelsearch.4, 13Blue Screen with Video1,Video2, or Component3displayed.• Check Audio/Video connections.• Check external equipment connections.• Check external equipment setting.• Check DVD setting.• Press INPUT key.• Switch on external equipment.• Set DVD component output to interlaced.5~7No TV Stereo or SAPSound.• Check if station is broadcasting a true MTSstereo signal or a SAP signal.• Select Stereo or SAP from Audio on-screen menu.12Cannot select or scansome channels.• Channel may be removed from memory.• Check antenna connections.• V-Guide is set to block programming.• Select CH. Scan Memory and manuallyadd channels or start CH. (channel) search.• Turn V-Guide to OFF or press RESET keyto clear all settings.1415~16Remote Control will notwork TV or other equip-ment (VCR, Cable Box,and DVD).• Press TV key to operate the TV. Press VCR tooperate VCR; CABLE to operate cable; DVDto operate DVD Player; SAT to operate SatelliteReceiver.• Check batteries; see if TV is plugged in.• Check external equipment.• Replace batteries.• Aim remote control at front of TV andexternal equipment.8~11Menu words seemmisspelled.• Maybe a different language is selected. • Reselect menu language choice using theon-screen menu.12Cabinet makes poppingsound. • This is a normal condition during warm-up andcool down of the plastic cabinet parts.Helpful Hints (Problems / Solutions)Before calling for assistance, please check the condition that most closely resembles your problem in the followingchart, then try the solutions for that condition. Visit our Web site at www.sanyoctv.com or call toll free1-800-877-5032.