Introduction User guide2About this manual This user guide contains a detailed description of the printer, itscharacteristic features and additional information.` Chapter 1 Printer at a glance lists all the parts of the printer.` Chapter 2 Installation contains start-up instructions and points tonote.` Chapter 3 Printer drivers and firmware provides instructions for in-stalling the printer driver.` Chapter 4 Control panel explains how to control printer operations.` Chapter 5 Print media tells you how to load, transport and ejectmedia.` Chapter 6 Changing the ribbon cassette explains how to remove andinstall a ribbon cassette.` Chapter 7 Replacing the print head explains how to remove andinstall a print head.` Chapter 8 Menu contains all the information necessary for control-ling the printer via the control panel.` Chapter 9 Troubleshooting provides instructions for rectifying faultswhich do not require the intervention of qualified personnel.` Chapter 10 Care and maintenance provides information on the up-keep of the printer and contains important information in case theprinter has to be transported.` Appendix A Specifications informs you about the technical specifi-cations of your printer and the paper which should be used.` Appendix B Character sets lists the available character sets.` Appendix C Emulations deals with programming via the interface.` Appendix D Interfaces explains the interfaces.` Appendix E Consumables and accessories contains informationabout consumables and accessories which can be purchased foryour printer.