User guide Troubleshooting69Error messages andwarningsMalfunctions are differentiated as warnings and errors. For a warning amessage only appears on the LCD briefly.As soon as the control logic of the printer detects an error, it aborts theprintout and the Ready and the Paper indicators on the control panelstarts to blink. An error message is issued on the LCD. The cause ofthis malfunction and the possible troubleshooting actions are listed inthe following table.Press the STOP/EJECT key or close the cover after eliminating theproblem. The message STOP NO PAPER appears on the LCD.When you press the STOP/EJECT key again, the printer is switched toOnline. The Ready indicator lights up and the message ONLINE NOPAPER appear on the LCD. The printer is ready to accept data fromthe system.If our suggestions on the next pages are not sufficient to elimi-nate the problem, you should call the Customer Service.When reporting a problem to Customer Service you must specifythe Serial number and the model type of the printer. Hold a sta-tus page with the current parameter settings in readiness.You can read this on the type plate on the rear of the printer. The serialnumber is also printed out with the status page (top right).All the functions of the printer are controlled by the system via the in-terface. You can check the printer functions by printing the current list-ings of setups.
