Common Error Messages5-18 v DocuPrint C20/NC20 User GuideCommon Error MessagesChapter 5 of the System Administrator Guide contains theentire set of messages which can appear on the ControlPanel display. Many of these messages are diagnosticmessages which appear when there is a printer problem.If you have a problem with your printer, and you cannotsolve the problem using the actions suggested inTable 5.3, see Chapter 5 of the System Administrator Guidelocated on your DocuPrint CD.Table 5.3 Common error messagesMessage Cause/Action30 Color PrintCart Missing30 Black PrintCart Missing30 Photo PrintCart MissingThe color print cartridge is missing or not properly installed in the printcartridge carrier.The black print cartridge is missing or not properly installed in the printcartridge carrier.The photo print cartridge is missing or not properly installed in the printcartridge carrier.• Open the printer front cover and install the missing print cartridge in theappropriate slot. Check the print cartridge to make sure that it is properlyinstalled in the print cartridge carrier. See Chapter 4: Maintaining the Printerfor more information.• If print cartridges are properly installed in the printer, press to clear themessage and attempt to print the job. However, this may result in poor printquality if the job is formatted for a different print cartridge.Table 5-3 Page 1 of 6
