Printer ProblemsChapter 5: Troubleshooting v 5-7Print QualityProblemsConsult Table 5.2 for corrective actions when the printerdoes not produce the output print quality you expect.Table 5.2 Print quality problemsProblem ActionPrint is too light. • If you are printing on an uneven print surface, change the PAPER TYPEsetting in the Paper Menu. See PAPER TYPE in Chapter 1 of the SystemAdministrator Guide for more information.• Verify that the correct print material is being used.• Make sure the Print Quality setting in the Color Menu is set to Presentation,or 1200 Image Quality. See Print Quality in Chapter 1 of the SystemAdministrator Guide for more information.Entire page is white. • Make sure the tape is removed from the printhead. SeeChapter 4: Maintaining the Printer for more information.• Check the print cartridges to be sure they are correctly installed. SeeChapter 4: Maintaining the Printer for more information.• Check to see if the print cartridge ink is low or empty.Characters have jaggedor uneven edges.• Change the Print Quality setting in the Color Menu to Presentation, or 1200Image Quality. See Print Quality in Chapter 1 of the System AdministratorGuide for more information.• If you are using downloaded fonts, verify that the fonts are supported by theprinter, the host computer, and the software application.• Make sure the print cartridges are properly aligned. See “To Align thePrint Cartridges” (page 4-11).Table 5-2 Page 1 of 3
