Chapter 5: Troubleshooting v 5-1Troubleshooting Chapter5Printer Problems ................................................................ 5-2Printer Operation Problems ............................................. 5-2Print Quality Problems .................................................... 5-7Paper Jams ...................................................................... 5-10What Causes a Paper Jam? ........................................... 5-10Clearing Paper Jams ..................................................... 5-11Possible Paper Jam Areas .............................................. 5-12To Clear a Jam in the Input Tray ................................... 5-14To Clear a Jam in the Manual Feed Slot ........................ 5-15To Clear a Jam in the Output Bin .................................. 5-16To Clear a Jam in Tray 2 .............................................. 5-17Common Error Messages ................................................. 5-18To Cancel the Current Print Job .................................... 5-24To Reset the Printer and Cancel the Print Job ................ 5-25
