5-2 v DocuPrint C20/NC20 User GuidePrinter ProblemsSometimes printer problems are very simple to solve.When you have a problem, first make sure that:• The power cord is plugged into the printer and aproperly grounded electrical outlet.• The electrical outlet is not turned off by any switch orbreaker.• Other electrical equipment plugged into the outlet isworking.• All options are installed properly.• You unplug the printer, wait for about ten seconds, andthen plug the printer back in. This often fixes theproblem.In this section, you will find information to help yousolve most of the common operation problems that canoccur with your printer.Printer OperationProblemsSee Table 5.1 on page 5-3 for corrective actions when theprinter will not print or when the printed output is notwhat you expect.