6.3 Printing Problems 1076.3 Printing ProblemsSymptom Cause/RemedyThe lamp is blinking. An error that cannot be resolved by users occurred. Copy down the error message orerror code displayed on the control panel, switch the power off, unplug the power codefrom the power outlet, and contact our Customer Support Center or your dealers.The lamp is lit. Is an error message displayed on the control panel?Follow the instructions in the message and clear the error.Requested a print job, but the lamp does not light orblink.Is the interface cable firmly plugged in?Switch the power off, and check if the interface cable is firmly plugged in.Is the printer in the menu state?If the menu screen is displayed, press the If your printer is connected to a network, are the protocols set correctly?Check if the ports to be used are enabled and the protocols are set correctly onCentreWare Internet Services.Refer to• "Wired Network (DocuPrint C1110 only)" (P. 88)• Online help for CentreWare Internet ServicesIs the operating environment of your computer set correctly?Check the operating environment of your computer including the print driver.The lamp is blinking,but the printer does not print.The data is in the print buffer. Cancel or force-eject the job.If cancelling the job, press the button. If force-ejecting the job, press the button.The printer will not print. If your printer is connected to a network, is the IP address of the printer set correctly?Or, is the data-reception control setting set correctly?Check the above settings and re-configure them if necessary.Refer to• "Configuring the Printer Using CentreWare Internet Services" (P. 25)• "Controlling Data Reception by IP Address (DocuPrint C1110 only)" (P. 152)Printing takes too much time. Is the [Graphics] tab > [Print Mode] on your print driver set to [High Quality]? Changingthe [Print Mode] setting to [Standard] may improve print speed.Refer to• Online help for the print driverPrinting may take time depending on the printing method for TrueType fonts. Changethe printing method under the [Detailed Settings] tab > [Font Settings] on your printdriver.Refer to• Online help for the print driverImage loss occurs in the upperportion of the page.Printing does not start from thedesired position on the page.Are the paper guides adjusted properly?Slide the paper guides to the correct positions.Refer to• "4.2 Loading Paper" (P. 77)Check whether the margins are set correctly on your print driver.Refer to• Online help for the print driver
