6.4 Print Quality Problems 109Streaks appear inside oroutside of halftone images.Shadow is printed aroundsolid-filled images.The paper that had been stored unwrapped for an extended period of time (especially inlow humidity condition) may be used. Load fresh paper.The paper is not appropriate for the printer. Load appropriate paper.Refer to• "Supported Paper" (P. 72)Ink smudges off when rubbedwith a finger.Toner is not fused to the paper.Output is smudged with toner.The paper type of the selected paper tray is not appropriate. Change the [Paper Type]setting and try printing again. For example, if [Paper Type] is set to [Heavyweight 1], trychanging it to [Heavyweight 2].The paper is damp. Load fresh paper.The paper is not appropriate for the printer. Load appropriate paper.Refer to• "Supported Paper" (P. 72)The fuser unit or drum cartridge is damaged or deteriorated. The fuser unit or drumcartridge may need replacement depending on its condition. Contact our CustomerSupport Center or your dealers.The whole page is printedblack.The drum cartridge is damaged or deteriorated. The drum cartridge may needreplacement depending on its condition. Contact our Customer Support Center or yourdealers.The high-voltage power supply may be at fault. Contact our Customer Support Centeror your dealers.Output is blank. Multiple sheets were fed at once. Fan the paper and reload it in the tray.The drum cartridge is damaged or deteriorated. The drum cartridge may needreplacement depending on its condition. Contact our Customer Support Center or yourdealers.The high-voltage power supply may be at fault. Contact our Customer Support Centeror your dealers.Symptom Cause/Remedy
