3/99DocuPrint N24, N32 and N40 Service Manual 8-159 OptionsRAP 8.3.7.2 Error Code “Paper Jam / Clear Area A”1 Inspect the paper path for paper scraps that may cause a paper jam. The paper path is free ofpaper scraps.Y N| Clean the paper path.2 Inspect the envelopes that are loaded in the Envelope Tray. The envelopes are smooth (notwrinkled) and undamaged.Y N| Replace the envelopes with new envelopes.3 Enter Diagnostic Mode - Input H/L, REGI Sensor Detect. Insert a sheet of paper into theRegistration Sensor and press [4], then remove the sheet of paper and press [4]. The ControlPanel LCD displays “IS WITH PAPER” when you insert the paper into the Registration Sensorand “IS WITHOUT PAPER” when the paper is removed.Y N| Check the wiring between P/J 100 and P/J459 (6.3.14). If OK, replace the RegistrationSensor (REP 4.4.2).4 Enter Diagnostic Mode - Input H/L, T/A Roll Sensor Detect (Select Roll 2). Insert a sheet of paperinto the Tray 2 Take Away Sensor and press [4], then remove the sheet of paper and press [4].The Control Panel LCD displays “IS WITH PAPER” when you insert the paper into the Tray 2Take Away Sensor and “IS WITHOUT PAPER” when the paper is removed.Y N| Check the wiring between P/J 143 and P/J 408 (6.3.12). If OK, replace the Tray 2 TakeAway Sensor (PL 5.2).5 Enter Diagnostic Mode - Input H/L, ENV Feedout Sensor Detect. Insert a sheet of paper into theEnvelope Feed Sensor and press [4], then remove the sheet of paper and press [4]. The ControlPanel LCD displays “IS WITH PAPER” when you insert the paper into the Feed Sensor and “ISWITHOUT PAPER” when the paper is removed.Y N| Check the wiring between P/J 132 and P/J 702 (WIR 8.3.5.1). If OK, replace the EnvelopeFeed Sensor (PL 8.3.2.3).6 Enter Diagnostic Mode - Output Test, ENV Feed Motor Operation to start the Envelope FeederMotor. The Envelope Feeder Motor runs when the Output Test starts.Y N| Go to step 10.7 With Output Test, ENV Feed Motor Operation, enter Output Test, Feed Clutch Operation (Select(SMH/ENV) to actuate the Envelope Feed Clutch. The Envelope Feed Clutch energizes whenOutput Test starts.Y N| Replace the Envelope Feed Clutch (PL 8.3.2.2).
