Error Messages and Codes 3-159Tray 2 Lift Motor FailureApplicable Status Codes:Code 910: The Tray 2 Lift Motor is not rotating.Initial Actions:■ Cycle the printer's power.■ If the problem persists follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Tray 2 Lift Motor, PL4.1.23■ Motor Driver Board, PL2.1.10■ LVPS, PL3.1.1■ Print Engine Map 5 (page 10-8)■ Print Engine Motor Driver Board (4/6) (page 10-34)■ Print Engine LVPS (page 10-39)Troubleshooting Procedure TableStep Actions and Questions Yes No1 Test the Lift Motor.1. Close the Interlock Switches for test.2. Run the Service Diagnostics Tray 2 LiftMotor test.Does the motor operate?Complete. Replace the motor(page 8-106). If theerror persists, goto Step 2.2 Check for +24 V to the Lift Motor.Is there +24 V across GDDC-1 <=>ground?Go to Step 5. Go to Step 3.3 Check Motor Driver Board POW24connector for 24 V.1. Disconnect POW24.Is there +24 V across POW24 pins 1 and2?Replace the MotorDriver Board(page 8-141).Go to Step 4.4 Check for 24 V at the LVPS1. Disconnect CN2 on the LVPS.Is there +24 V across pins 1 and 2?Replace thePOW24 Harness.Replace the LVPS(page 8-121).5 Check all pins of the DRV1 harness forcontinuity.Disconnect the DRV1 ribbon cable.Is the cable conductive?Replace the EngineControl Board(page 8-112).Replace the DRV1Harness.
