Further AssistanceXerox® WorkCentre ® 3025User Guide204Further AssistanceFor any additional help visit our customer web site at www.xerox.com or contact the Xerox SupportCenter quoting the machine serial number.Xerox Support CenterIf a fault cannot be resolved by following the display instructions, check Error Messages. If the difficultypersists, contact the Xerox Support Center. The Xerox Support Center will want to know the nature ofthe problem, the machine serial number, the fault code (if any), plus the name and location of yourcompany.Locating the Serial NumberThe serial number can be found:• On the machine’s data plate on the rear cover.• On the Configuration report. See instructions below to print the report.• On the CentreWare Internet Services Home page. See below to access CWIS status and reports.Printing a Machine ReportAt the machine, you can print several types of reports on the machine's information and activity.1. Press Machine Status on the control panel.2. Press the up/down arrows to scroll to Information Pages and press OK.3. Press the up/down arrows to select the report you want to print. Options may be (depending onthe model of your machine:• Configuration, Demo Page, Network Configuration, Supplies Info, Usage Counter, FaxReceived, Fax Sent, Scheduled Jobs, Fax Confirm, Address Book.4. Press OK.5. Select Yes at the Print? prompt and press OK.From a networked PC, you can find your machine’s serial number, print a configuration report, andbrowse the status. To get to CentreWare Internet Services:• Open a web browser at your networked computer.• Enter the machine's IP address in the browser address window.• CentreWare Internet Services opens to the Home page, where you can see the Serial Number onthe left.• To print reports, select Information > Print Information. Select and print the report you need.
