Many of the terms and concepts referred to in this Guide are known to computerusers by multiple names. In this Guide, this terminology is used:• Disk drive (also known as hard disk, hard drive, or hard disk drive)• Logical device (also known as logical drive)• System (also known as a workstation or machine)• Enclosure (also known as a JBOD, disk enclosure, or storage enclosure)Service and Technical SupportFor an immediate response to a service inquiry, use our Expert Knowledge BaseSystem at http://ask.adaptec.com/scripts/adaptec_tic.cfg/php.exe/enduser/home.php. Simply type in your question to view a list of possible resolutions toknown issues. However, if none of the listed topics resolves your inquiry, you canforward the question to our Technical Support department who will then e-mailyou with a response. To obtain additional service or technical support for your SnapServer 700i Series, call 408-934-7274.Additional ResourcesResource DescriptionKnowledge Base Search for solutions to specific issues by clicking the KnowledgeBase link on the Adaptec support page:http://ask.adaptec.com/scripts/adaptec_tic.cfg/php.exe/enduser/home.phpHardwareComponentsPurchase additional hardware components from authorized Adaptecresellers. To locate a reseller in your area, select the Where to Buytab on the Adaptec home page:http://www.snapserver.comField ServiceDocumentsFind a list of the hardware components available for your SnapServer 700i Series or S50 expansion array and instructions forinstalling or replacing components by going to the Snap Serversupport page, clicking Documentation Center and then navigating tothe server or expansion array model:http://www.snapserver.com/snap/en-US/Support/
