Black plate (9,1)Cadillac STS Owner Manual - 2011Cadillac Owner Privileges™. Emergency Fuel Delivery: Delivery of enoughfuel for the vehicle to get to the nearest servicestation.. Lock‐Out Service: Service to unlock the vehicleif you are locked out. A remote unlock may beavailable if you have OnStar ® . For securityreasons, the driver must present identificationbefore this service is given.. Emergency Tow From a Public Road orHighway: Tow to the nearest Cadillac dealer forwarranty service, or if the vehicle was in a crashand cannot be driven. Assistance is also givenwhen the vehicle is stuck in the sand, mud,or snow.. Flat Tire Change: Service to change a flat tirewith spare tire. The spare tire, if equipped, must bein good condition and properly inflated. It is yourresponsibility for the repair or replacement of thetire if it is not covered by the warranty.. Battery Jump Start: Service to jump start a deadbattery.. Trip Routing Service: Detailed maps of NorthAmerica are provided when requested either withthe most direct route or the most scenic route.Additional travel information is also available. Allowthree weeks for delivery.. Trip Interruption Benefits and Service: If yourtrip is interrupted due to a warranty failure,incidental expenses may be reimbursed during the5 years/160 000 km (100,000 miles) Powertrainwarranty period. Items considered are hotel,meals, and rental car.8-9